
Metro Toyota
Kalamazoo, MI

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I shopped, bought and picked up our used Toyota Matrix on two of the worst winter weather days of the year. In spite of that the whole process was painless. Ken answered all my questions via email, phone a two of the worst winter weather days of the year. In spite of that the whole process was painless. Ken answered all my questions via email, phone and in person. I appreciate his no pressure approach to the car buying process. Thanks Ken. More
I have bought several vehicles from Metro Toyota. Most recently a used Toyota from Tedd Shipp. He did a fantastic job, gave me a great price and the process was faster and easier than I could have asked f recently a used Toyota from Tedd Shipp. He did a fantastic job, gave me a great price and the process was faster and easier than I could have asked for. The service department is great too. More
I have been working with Dan Taylor at Metro Toyota for the last 10 years. Dan's knowledge and professionalism has always been A+. I have just leased my third Rav. I love the Rav as it's a very dependa the last 10 years. Dan's knowledge and professionalism has always been A+. I have just leased my third Rav. I love the Rav as it's a very dependable car and spacious for storing (sports equipment, kids, groceries, vacation luggage, etc). I have never run into any problems with any of the Rav's and the only time I have brought my Ravs into servicing was for regular maintenance. The Servicing Dept at Metro Toyota is impeccable. Very friendly and knowledgable. More
We appreciated Ken's no hassle approach. He let us try a variety of vehicles without pushing any of them on us. When it came to the actual purchase all paperwork was accomplished in a timely manner w try a variety of vehicles without pushing any of them on us. When it came to the actual purchase all paperwork was accomplished in a timely manner without any glitches. More
After looking for weeks online and in person for the perfect combination of a low mileage car with high end options at a fair price, I stumbled upon a late model Subaru Outback at my local Toyota dealer perfect combination of a low mileage car with high end options at a fair price, I stumbled upon a late model Subaru Outback at my local Toyota dealership. I sent an email to the dealership expressing an interest in the vehicle and was connected with Tedd Shipp. He was very friendly and accomodating, working with me on my crazy work schedule to get a test drive in. Two days later I drove my beautiful Outback home with a big smile on my face knowing I got a very fair deal. I highly recommend Metro Toyota and specifically Ted Shipp. Mike Maxson More
Every experience I have had here has been excellent. This is the second vehicle Ken has sold me. He is very personable, patient and knowledgable. I really enjoyed working with him and will continue to do so is the second vehicle Ken has sold me. He is very personable, patient and knowledgable. I really enjoyed working with him and will continue to do so in the future. More
From the time we first started looking at cars until we left with our new (used) car, everybody was friendly and helpful. I feel that Ken and I negotiated the best deal that we could afford. Ken did a gr left with our new (used) car, everybody was friendly and helpful. I feel that Ken and I negotiated the best deal that we could afford. Ken did a great job of pointing out the Toyota's quality workmanship, exceptional handling in this winter weather and its overall safety. All are important as I am trusting the Camry to take good care of my wife. I felt that Ken was honest and did not use undue pressure in selling the car, not like some dealerships. I would feel good about recommending this dealership and this salesman to friends and family. More
We drove on the lot looking to explore our options of turning in a leased vehicle early by 3 months. We have worked with Ken Karakula in the past. This was our third vehicle transaction with him. We ende turning in a leased vehicle early by 3 months. We have worked with Ken Karakula in the past. This was our third vehicle transaction with him. We ended up driving off the lot with a new vehicle by the end of the day as Ken did all of the leg work to get out of our old vehicle with no cost to us. He has a great attention to detail and knows how to close a sale without putting a lot of pressure on you. We closed the paperwork with Will who also was extremely friendly and efficient. Metro Toyota from top to bottom is an excellent organization. More
Dear Mr. Tedd Shipp, I am glad it was you who Dear Mr. Tedd Shipp, I am glad it was you who answered my call to your dealership a few weeks back. You greeted me with a smile .... after my Dear Mr. Tedd Shipp, I am glad it was you who answered my call to your dealership a few weeks back. You greeted me with a smile .... after my all day trek from Northern Michigan and without hesitation found me the exact car I was looking for! Thank you for your patience and diligence .... and above all, you treated me as a friend. I am very please with my Rav4 Sport and will recommend friends and family to seek your guidance at Metro Toyota. Cordially, A.B. Dolan More
Very smooth transaction, Dan Letiow I beleive is geniune in his profession and honest with customer's that he comes into contact. I have purchased many vehicles, this experience I would say was one of the m in his profession and honest with customer's that he comes into contact. I have purchased many vehicles, this experience I would say was one of the most pleasant. I would recommend Dan and the Dealership "Metro Toyota" he represents to my family, friends and all that want a "No Stress Experience" Thanks again, Richard & Chase Sanders More