Metro Toyota

When I talked to Ken on the phone regarding my trade in and the new highlander I wanted to buy, he was up front and honest. Gave me the best price he could offer and even stated the price I would get by us and the new highlander I wanted to buy, he was up front and honest. Gave me the best price he could offer and even stated the price I would get by using family discount thru a cousin who works in a plant. He even told me that it would be worth it to use the discount and he would hold the car for me. The savings is approx. 1500.00. Since Toyota was giving a 500.00 rebate I decided to go in (which I did within the next hour) and bought the car - opting not to wait for forms etc. to save the extra 1000. No hassles. Price he gave was great and he told me to come back in a couple hours and the car would be ready - and it was. Many dealerships insist on you first coming in and then quoting prices, and then there is haggling back and forth. Many times customers have to leave only to return to try to remake a deal. I have no wish to waste time with this.....so I loved the fact that a deal could be quickly reached on the phone. This is a great dealership (I have used it since 1988 for service). More

Stopped in to look at some used vehicles. Great selection of used cars with fast turn-over. Test drove a two year old Camry with a v-6 engine and a lot of extras. Impressed with the car. Ken was selection of used cars with fast turn-over. Test drove a two year old Camry with a v-6 engine and a lot of extras. Impressed with the car. Ken was very service oriented. Explained our situation and he made us an excellent offer. Would definately recommend. Happy Holidays. More

Took possession of new scion yesterday. It is a excellent vehicle. Wm Krueger took great pain and care to ans my multitude of questions. There is a scatch on underside of front bumper, dealership agreed to f vehicle. Wm Krueger took great pain and care to ans my multitude of questions. There is a scatch on underside of front bumper, dealership agreed to fix it soon and provide loaner. So far, the whole experience has been great. I feel comfortable about returning to dealership for explanation and help if i encounter a problem. More

It was a pleasure dealing with Ken. I found the listing on the internet. He took an interest in me and sent additional information via e-mail since I live in Holland. He was very friendly and professional on the internet. He took an interest in me and sent additional information via e-mail since I live in Holland. He was very friendly and professional. He even sent me a little Christmas present a few days later for my key chain. He knew how much I wanted it but was unable to get the approval when I was there. Thank you again Ken. More

Dean was helpful and informative when I was looking to purchase a new Toyota. It was disappointing that I couldn't trade in my used car during that time, especially after hearing how they really needed a purchase a new Toyota. It was disappointing that I couldn't trade in my used car during that time, especially after hearing how they really needed and wanted Corollas in their lot. I am happy with the service throughout the entire process. More

Our sales person was very friendly, helpful and accommodating. My only negative comment is that we had to pay $524.00 TDA (dealer advertising.) I feel this is very excessive. We were given a spread accommodating. My only negative comment is that we had to pay $524.00 TDA (dealer advertising.) I feel this is very excessive. We were given a spread sheet that showed MSRP/Dealer invoice. The MSRP column showed no TDA and the Dealer invoice showed $524.00 TDA. Toyota gave us a $500.00 rebate on the Tacoma, I feel that the dealership took it away. The question is, Why is there a listed TDA on invoice and not on MSRP? Paul Rebori (269) 657-6423 More

I would highly reccomend this dealership to anyone looking to purchase a new or used vehicle. They were very patient with us as we drove many different cars trying to find the perfect one to suit our looking to purchase a new or used vehicle. They were very patient with us as we drove many different cars trying to find the perfect one to suit our needs. Our salesman never gave up on us and actually reccomended the car we purchased. In fact the car was not even on the lot yet. We felt the salesman was honest and very well informed. The dealership also worked to secure financing for us and made the purchase fit our budget. More

This was the best car buying experience I've ever had. Dean was very friendly and knowledgeable. Many of my previous car buying experiences involved dealers not fulfilling their promises, trying to hide Dean was very friendly and knowledgeable. Many of my previous car buying experiences involved dealers not fulfilling their promises, trying to hide extra costs in the sale price. We asked for pin striping, had a $100 coupon, and a $200 referal for relatives who sent us to Metro Toyota. I kept expecting Metro to back out of those agreements, or bury the cost in the sale price, because that's what so many car dealers do! But Dean and Metro didn't do that! I would highly recommend them to anyone whenever I get the chance! More

I have had a very positive experience in buying my 2010 Toyota Venza at Metro Toyota. Will Krueger was extremely helpful and competant in answering my questions and preparing my paperwork to purchase the Toyota Venza at Metro Toyota. Will Krueger was extremely helpful and competant in answering my questions and preparing my paperwork to purchase the car. This is my first Toyota and my first experience to work with Metro Toyota. It could not have gone more smoothly and I could not be more happy with my experience and purchase at Metro Toyota. Will provided excellent customer service and follow up. I will not hesitate to recommend both Will and Metro Toyota to potential buyers. More

Tedd Shipp is a great representative for Metro Toyota. Having owned other Toyota's from other dealerships I decided to give Metro a try. Tedd listened to what I said I was looking for and worked very qui Having owned other Toyota's from other dealerships I decided to give Metro a try. Tedd listened to what I said I was looking for and worked very quickly to find the match that would make me happy. After the purchase of my new Prius, Tedd telephoned me later that day to see how I liked it and make sure I was happy. He has continued to stay in touch to ensure that everything is fine. All the service and sales people are very helpful and willing to answer any questions I might have. The Prius is a new driving experience and took a little getting used to but it is extremely fun. My previous car was a Toyota Rav 4 which was excellent and dependable. My first Toyota was a 1972 Corolla that we drove until the body fell off. I tell all my friends how happy I am with the sales and service I have received from Tedd and Metro Toyota. Thanks Tedd! Paula Harkenrider More