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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

September 12, 2017

Great Dave Gugle worked above and beyond to make sure we left in a new vehicle with the payment we needed. It may have taken a few days to accomplish but he More

by Kuilemasharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Sep 14, 2017 -

Metro Toyota responded

Thank you for taking the time to share your experience with us! Dave is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Thank you for choosing Metro Toyota!

September 09, 2017

Stress free and easy Tim provided a very friendly and comfortable environment for purchasing a new vehicle. He was very informative and up to date on product knowledge. More

by Chadchristo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Sep 11, 2017 -

Metro Toyota responded

Thank you for taking the time to share your experience with us. Tim is a true asset to the Metro Toyota team and will be pleased to hear you enjoyed your time with him. Thank you for choosing Metro Toyota!

September 01, 2017

Purchased a used vehicle We have purchased all our vehicles from Ken dating back to 1999. We unfortunately had to purchase one vehicle earlier this year from a different plac More

by Joyce Carpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Zeb Olsen
Sep 05, 2017 -

Metro Toyota responded

Thank you for taking the time to share your experience with us. I'm sorry to hear we didn't have the right inventory for you and you had to go elsewhere, however, I am glad to hear you were able to find your way back and get the right car for you. Thank you for choosing Metro Toyota, we look forward to working with you for many years to come!

August 30, 2017

Excellent customer service Dave met my husband and I at the door when we first arrived. He was friendly and social without making us feel pressured at a dealership. Dave answe More

by Steved918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in finance, Chris Wertanen, Dave Gugle
Aug 31, 2017 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dave. We will be sharing your feedback among our team. Enjoy your new Sienna and please come visit us again soon!

August 28, 2017

great experience Tim was very helpful, found us the exact car we were looking for, no sales pressure, very happy with procedure, and we definatley will buy from Tim a More

by bassman08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Aug 28, 2017 -

Metro Toyota responded

Thank you for choosing Metro Toyota and taking time time to share your experience with us! Tim is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Thanks again!

August 26, 2017

Toyota Camry I have purchased 3 new vehicles at Metro Toyota and just purchased a used vehicle for my college age grandson, have had a great experience with all pu More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Aug 28, 2017 -

Metro Toyota responded

Thank you for taking the time to share your experience with us. Dave is a true asset to the Metro team and will be pleased to know you enjoyed your time with him. Thank you for your continued business and loyalty.

August 23, 2017

Great New Car Buying Experience Tim emailed me about my interest in Toyota Camrys online. We set up an appointment and he answered all of our questions and was very helpful with tes More

by Marikraut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Aug 24, 2017 -

Metro Toyota responded

Thank you for sharing your experience with us! Customer service is our #1 priority and it looks like we achieved our "5 Star" goal with you. Thank you for choosing Metro Toyota, Tim will be here when you need him again!

August 22, 2017

Absolutely no pressure buying experience! Tim Robinson went the extra step availing himself earlier, which resulted in our chance to test drive and purchase the Sienna. The Sienna's seemed to More

by Yoda man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Tim Robertson
Aug 24, 2017 -

Metro Toyota responded

Thank you for sharing your experience with us! Tim and Keith are true assets to the Metro Toyota team and will be pleased to hear your enjoyed your time with them. Thank you for choosing Metro Toyota and enjoy your new Sienna!

August 18, 2017

Excellent service All the employees were very kind, upfront and honest. They never pressured you to get something you weren't sure of. Very easy steps to get the car I More

by carface0!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Dave Gugle
Aug 21, 2017 -

Metro Toyota responded

Thank you for sharing your experience with us and thank you for choosing Metro Toyota! Enjoy your new car and stop in again soon!

August 16, 2017

Great team, great facility! My spouse and I had a great new vehicle buying experience at Metro Toyota! In particular Our sales person Tim Robertson was super to work with. He ans More

by Tech-contractor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Aug 17, 2017 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new car and look forward to seeing you again soon!

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