
Metro Toyota
Kalamazoo, MI

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Great Dave Gugle worked above and beyond to make sure we left in a new vehicle with the payment we needed. It may have taken a few days to accomplish but he Dave Gugle worked above and beyond to make sure we left in a new vehicle with the payment we needed. It may have taken a few days to accomplish but he didn't give up. Thank you Dave for all your help. More
Stress free and easy Tim provided a very friendly and comfortable environment for purchasing a new vehicle. He was very informative and up to date on product knowledge. Tim provided a very friendly and comfortable environment for purchasing a new vehicle. He was very informative and up to date on product knowledge. There was no pressure or hard sales involved. I will recommend Tim and Metro Toyota to future car buyers. More
Purchased a used vehicle We have purchased all our vehicles from Ken dating back to 1999. We unfortunately had to purchase one vehicle earlier this year from a different plac We have purchased all our vehicles from Ken dating back to 1999. We unfortunately had to purchase one vehicle earlier this year from a different place only because Metro did not have a vehicle available for the price we needed and at that time. Although the other place was okay, we didn't care for what we purchased and really wanted a Toyota and the service we have had from ken so we are selling that vehicle and purchased a different one. More
Excellent customer service Dave met my husband and I at the door when we first arrived. He was friendly and social without making us feel pressured at a dealership. Dave answe Dave met my husband and I at the door when we first arrived. He was friendly and social without making us feel pressured at a dealership. Dave answered all of our questions honestly and made us feel comfortable as we were deciding on the best car possible for our family. He walked through the process and at no point made us feel pressure to buy a vehicle. We felt confident in the dealership's quality of care for their customers and the vehicles they sell once we test drove the car and looked at the maintainence record as well as talking with Dave and Chris about the Sienna. Dustin was also very helpful in financing. We left feeling like we made the right choice for our family. More
great experience Tim was very helpful, found us the exact car we were looking for, no sales pressure, very happy with procedure, and we definatley will buy from Tim a Tim was very helpful, found us the exact car we were looking for, no sales pressure, very happy with procedure, and we definatley will buy from Tim again on our next purchase. We love the no pressure style, other dealers are in your face. Metro is the only one we found that allow you to shop, look & take your time without being bothered...excellence at its best More
Toyota Camry I have purchased 3 new vehicles at Metro Toyota and just purchased a used vehicle for my college age grandson, have had a great experience with all pu I have purchased 3 new vehicles at Metro Toyota and just purchased a used vehicle for my college age grandson, have had a great experience with all purchases and return to Metro Toyota Service for all my service needs, very professional and great service More
Great New Car Buying Experience Tim emailed me about my interest in Toyota Camrys online. We set up an appointment and he answered all of our questions and was very helpful with tes Tim emailed me about my interest in Toyota Camrys online. We set up an appointment and he answered all of our questions and was very helpful with test driving several vehicles and we felt he was very honest and clear about each car. I would definitely recommend Metro Toyota and Tim. More
Absolutely no pressure buying experience! Tim Robinson went the extra step availing himself earlier, which resulted in our chance to test drive and purchase the Sienna. The Sienna's seemed to Tim Robinson went the extra step availing himself earlier, which resulted in our chance to test drive and purchase the Sienna. The Sienna's seemed to be popular that day. He was extremely knowledgeable about the vehicle and we were impressed that there was absolutely no pressure. We had a few follow up questions and he and Keith Deboer made a point to get them answered before our leaving the dealership. More
Excellent service All the employees were very kind, upfront and honest. They never pressured you to get something you weren't sure of. Very easy steps to get the car I All the employees were very kind, upfront and honest. They never pressured you to get something you weren't sure of. Very easy steps to get the car I waited so long for!! More
Great team, great facility! My spouse and I had a great new vehicle buying experience at Metro Toyota! In particular Our sales person Tim Robertson was super to work with. He ans My spouse and I had a great new vehicle buying experience at Metro Toyota! In particular Our sales person Tim Robertson was super to work with. He answered all of our questions and got us the exact vehicle we wanted! Have I mentioned the facility. The service shop is one of the best I've ever seen and they are quick, thorough, and professional!! More