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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

April 17, 2017

Great experiance again This is the 2nd car we have purchased from Ken and Metro Toyota in the past 9 months, they are always great to work with, Ken gets things done and alw More

by jchambelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Apr 18, 2017 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro. We wish you safe travels in your new car and look forward to seeing you again soon!

April 17, 2017

First-timer at Metro Toyota I recently purchased a Toyota Camry. Bob Kearns responded to my initial contact over the Internet. I appreciated his attentiveness to what I needed More

by ShirleyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lawrence, Bob Kearns
Apr 18, 2017 -

Metro Toyota responded

Hearing that you had “a hassle-free” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro, we wish you many happy miles in your new car. We look forward to serving you for many years to come Shirley!

April 15, 2017

Went "just looking" but were sold! We had had several Toyotas and have found them to be very dependable, economical to drive and maintain. Our daughter had had a recent accident totalin More

by Corowner017
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baker, Zeb Olsen, and a young man whom I may want to get with again - to explain "tech / setup", Zeb Olsen, Terry Baker
Apr 18, 2017 -

Metro Toyota responded

Congratulations on your new Corolla! Thank you for taking the time to write about your experience. It is wonderful to hear that Terry and Zeb were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

April 13, 2017

Best Experience Ever Buying a new 4-Runne I was contacted by Metro regarding my 2014 4-Runner. I decided to visit the dealership and listen to what they had to say. The totally blew me out o More

by Bigant017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer, Jon Griffith, Tim Robertson
Apr 14, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro and our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new 4Runner. Tim, Jon, and Keith will be thrilled to hear your feedback!

April 12, 2017

"Trustworthy and Honest" I was looking for a pre-owned Jaguar and live in the Metro Detroit area. Called Ken Karakula and he gave me an honest description of the vehicle. I tr More

by David123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Apr 14, 2017 -

Metro Toyota responded

Congratulations on your Jag! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken and Jon were able to provide you with the excellent experience we strive to provide all our customers. Thanks for making the trip and we look forward to working with you again in the future!

April 10, 2017

Tim was very helpful and friendly and honest - made the process of buying a new car easy. Good environment and the sales staff doesn't rush you as soon as your on the lot. More

by Jeff T
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Apr 14, 2017 -

Metro Toyota responded

Thanks for letting us know how we're doing Jeff! Tim is a great asset to the Metro team and will be happy to hear of your kind words for him. Thanks for finding #MoreForMeAtMetro!

April 06, 2017

Great Experience I started out looking for a particular used Toyota but ended up buying a different one, thanks to Mike Disher. He made a point of asking what I want More

by Rachael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Disher
Apr 07, 2017 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mike. We will be sharing your feedback among our team. Enjoy your new vehicle and please come visit us again soon!

April 04, 2017

Wasn't really shopping for a car but .... found my dream car Stopped by the lot just to look and the Ted asked what I wanted in a car and low and behold he had what I wanted. More

by kroz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Apr 05, 2017 -

Metro Toyota responded

Thanks for stopping by Kroz! Ted is great at finding the perfect car for our guests so I'm glad to hear we had exactly what you wanted. Thanks for finding #MoreForMeAtMetro.

April 01, 2017

Wonderful Dave was very helpful in finding the car for us, Justin worked very hard at getting our payment where we wanted it. All our questions were answered in More

by Eliza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin finances
Apr 03, 2017 -

Metro Toyota responded

Eiliza, I'm so happy to hear your enjoyed your hassle-free car buying experience with Dave and Justin! Our team works tirelessly to make sure every guest leaves feeling confident about their decision so I'm glad to hear you felt just that! Thanks for stopping in and finding #MoreForMeAtMetro!

March 31, 2017

excellent service with people who were fun to work with. the service was great and the people were a joy to work with. they were very knowledgeable and pleasant. top to bottom everyone was great and gave m More

by BRIAN BASHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dustin knaggs, Dave Gugle
Mar 31, 2017 -

Metro Toyota responded

Thanks for the great review Brian! Our service team is top notch and works hard to make sure every customer is treated with the highest level of service, so I'm glad to hear you enjoyed your experience with us. Thanks for stopping by and we look forward to serving you in the future.

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