
Metro Toyota
Kalamazoo, MI

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Great experiance again This is the 2nd car we have purchased from Ken and Metro Toyota in the past 9 months, they are always great to work with, Ken gets things done and alw This is the 2nd car we have purchased from Ken and Metro Toyota in the past 9 months, they are always great to work with, Ken gets things done and always willing to listen and work with us. Could not be happier with Metro Toyota and Ken. More
First-timer at Metro Toyota I recently purchased a Toyota Camry. Bob Kearns responded to my initial contact over the Internet. I appreciated his attentiveness to what I needed I recently purchased a Toyota Camry. Bob Kearns responded to my initial contact over the Internet. I appreciated his attentiveness to what I needed and wanted in a vehicle, his knowledge, and most of all his no-pressure approach throughout the transaction. I was looking for a hassle-free car-buying experience and Bob and Metro Toyota met my expectations. More
Went "just looking" but were sold! We had had several Toyotas and have found them to be very dependable, economical to drive and maintain. Our daughter had had a recent accident totalin We had had several Toyotas and have found them to be very dependable, economical to drive and maintain. Our daughter had had a recent accident totaling out her 1999 Camry. Wife suggested we give her my 2011 Corolla with 55k miles, as it would be a dependable car for her. I balked until she talked me into going into the dealership to check on a new one for me. The salesman, Terry Baker answered all my questions and inquiries, and pointed out many more pluses on another Corolla - a new one. At first sight we picked one out and took it for a drive (after Terry brushed the slush off and warmed it up for us. The rest is history ... I love it! More
Best Experience Ever Buying a new 4-Runne I was contacted by Metro regarding my 2014 4-Runner. I decided to visit the dealership and listen to what they had to say. The totally blew me out o I was contacted by Metro regarding my 2014 4-Runner. I decided to visit the dealership and listen to what they had to say. The totally blew me out of the water. Exceeded all my expectations. I was given an excellent deal not only on my trade in but on a brand new 2017 4-Runner. Tim Robertson was extremely helpful and wasn't pushy at all. I also worked with Keith, who is the Manager and Jon Griffith was great to deal with in Finance. Hat's Off to the staff at Metro Toyota. Great Job! More
"Trustworthy and Honest" I was looking for a pre-owned Jaguar and live in the Metro Detroit area. Called Ken Karakula and he gave me an honest description of the vehicle. I tr I was looking for a pre-owned Jaguar and live in the Metro Detroit area. Called Ken Karakula and he gave me an honest description of the vehicle. I trusted him right off the bat and he was not pushy. I would not drive 2 hours to look at a vehicle if I did not trust the salesman. The car was beautiful and was just how Ken described it. Also, the F&I Manager Jon Stone got me a great rate and did a fantastic job! Great experience! Dave M More
Tim was very helpful and friendly and honest - made the process of buying a new car easy. Good environment and the sales staff doesn't rush you as soon as your on the lot. and honest - made the process of buying a new car easy. Good environment and the sales staff doesn't rush you as soon as your on the lot. More
Great Experience I started out looking for a particular used Toyota but ended up buying a different one, thanks to Mike Disher. He made a point of asking what I want I started out looking for a particular used Toyota but ended up buying a different one, thanks to Mike Disher. He made a point of asking what I want and what I don't want. I really didn't know, but he helped me figure it out. I was not in a hurry, so he had time to show and e-mail me different options. The car I ended up with had all the things I wanted. I would not have even thought of this one if it wasn't for him. He even arranged a ride for me when I had to turn in my car and pick up the Toyota. Excellent service all around! More
Wasn't really shopping for a car but .... found my dream car Stopped by the lot just to look and the Ted asked what I wanted in a car and low and behold he had what I wanted. Stopped by the lot just to look and the Ted asked what I wanted in a car and low and behold he had what I wanted. More
Wonderful Dave was very helpful in finding the car for us, Justin worked very hard at getting our payment where we wanted it. All our questions were answered in Dave was very helpful in finding the car for us, Justin worked very hard at getting our payment where we wanted it. All our questions were answered in a way so we felt confortable coming back and asking another even if it was the next day. The hospitality and customer service was like no other! More
excellent service with people who were fun to work with. the service was great and the people were a joy to work with. they were very knowledgeable and pleasant. top to bottom everyone was great and gave m the service was great and the people were a joy to work with. they were very knowledgeable and pleasant. top to bottom everyone was great and gave me warm feeling about my purchase More