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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

March 29, 2017

Excellent Ken was very helpful as we compared vehicles-knowledgable and not pushing us toward something newer or fancier than we needed. Jon was efficient yet w More

by R-C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Mar 31, 2017 -

Metro Toyota responded

I'm so glad to hear Ken and Jon were helpful and efficient. Our sales team works hard to make sure everyone leaves feeling confident about their purchase. Congratulations on your new car and stop by again soon!

March 28, 2017

OUr car We had a very good purchasing process. Tedd was thorough, pleasant and did not pressure us as we viewed and drove vehicles. We would recommend Tedd an More

by Our Canry
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Mar 31, 2017 -

Metro Toyota responded

Thanks for the kind words! Tedd is a true asset to the Metro Toyota team and will be pleased you enjoyed your hassle-free car buying experience with him. Thanks for finding #MoreForMeAtMetro!

March 27, 2017

I'm always happy with your quality of used car selection I was not pressured into making any purchase. Mike was patient and accommodating. He listened to what was important to me as far as features and benef More

by ToyotaVenzaGirl2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Disher
Mar 27, 2017 -

Metro Toyota responded

Thanks for letting us know how we're doing! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro. We wish you safe travels in your new car and look forward to seeing you again soon!

March 25, 2017

Great Follow-up We happened to be in the Kalamazoo area and stopped by Metro looking for a used Toyota Venza. At that time they did not have what we were looking for More

by waitingpatientlycarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp
Mar 27, 2017 -

Metro Toyota responded

Thank you for telling us about your great experience! Our team works hard to make sure every customer leaves feeling better than when they arrived, Tedd is no exception. I'm glad to hear he was able to find the perfect car for you! We look forward to serving you in the future!

March 23, 2017

One word.....Awesome!! Dealing with Mike Disher, Dustin Knaggs, and meeting Kevin Boonstra, far exceeded any other dealings I have had with car salesmen. All were funny,prof More

by K-780270 Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Disher
Mar 24, 2017 -

Metro Toyota responded

Hearing that you had an “awesome” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

March 21, 2017

Toyota Corolla 2013 Purchase I had a wonderful experience with Dave. He answered all my questions and was very patient with me. When am to make a future purchase or refer a friend More

by Qwerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle, Aaron Pennock
Mar 21, 2017 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro with only the best there is to offer. It’s so nice to hear that Dave helped to make your experience such a positive one. We look forward to serving you in the future!

March 18, 2017

2014 Camry Dave was say to work with, was not pushy, and listened to everything had I wanted in a car, I would buy from him again if i needed another car. More

by jcjoe2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Mar 21, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro and Dave. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Dave and the team will be thrilled to hear your feedback!

March 16, 2017

Helpful and Professional I stopped by Metro Toyota to purchase my first car. Dave was very helpful and professional during my time there, and I would recommend this dealership More

by rhofheinz95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Mar 21, 2017 -

Metro Toyota responded

I am so happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro. The entire Metro team wishes you safe travels in your new vehicle and look forward to seeing you again soon!

March 15, 2017

Very pleasant experience Everyone we delt with was so kind and helpful, answering all our questions. We would definitely deal with them again. It was a very pleasant experienc More

by PKirkdorfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Aaron Pennock
Mar 15, 2017 -

Metro Toyota responded

Thanks for sharing your experience with us! We strive to make every car-buying experience a hassle-free and fun one, so I'm glad to hear you received that care. We look forward to serving you in the future.

March 15, 2017

RAV4 Purchase Very easy to work with, and extremely knowledgeable. The sales staff was very helpful, and Griff went out of his way to get me the best deal possible More

by kevinmpackard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Taylor, Tedd Shipp, Jon Griffith
Mar 21, 2017 -

Metro Toyota responded

Thanks for the great review Kevin! Our sales team works hard to make sure every customer is happy when they leave, so I'm glad to hear you received the customer experience we strive for. Best of luck on your new ride!

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