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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

March 12, 2017

Purchase experience Tim Robertson was very helpful and knowledge. I appreciated his ability to let me test drive and explore on my own and then making himself available More

by Rkm4
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Mar 13, 2017 -

Metro Toyota responded

Thank you for taking the time to let us know how we're doing! I'm so glad to hear you enjoyed your experience with Tim. We try to make every guests time with us hassle-free and enjoyable so I'm glad to hear you received the quality service we strive for. Stop by and visit us again soon!

March 11, 2017

2013 Highlander My husband David and I had a great experience at Metro Toyota in Kalamazoo this week. We worked with Dave Gugle (our salesman) and Dustin Knaggs ( the More

by Happy Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Knaggs, Dave Gugle
Mar 13, 2017 -

Metro Toyota responded

I'm so happy to hear you had a "great experience" with us! Dave and Dustin are true assets to Metro and will be pleased to read your kind words about them. Thank you for giving us a second chance, and we look forward to serving you in the future!

March 10, 2017

Metro Toyota has great service & prices My experience working with Glorimar to find the perfect car for me was actually fun. Metro made the task easy with the great selection of cars. The se More

by K.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Peterson, Jennifer Story, Glorimar Buitrago
Mar 10, 2017 -

Metro Toyota responded

Thanks for letting us know how we're doing! Glorimar is new to our team but is already proving to be an amazing sales consultant. Her vibrant spirit and love of building relationships makes her go above and beyond for her clients. She'll be happy to hear about your review. We look forward to serving you in the future!

March 09, 2017

Great service I just bought a new RAV4, Dean was my salesperson he was very helpful and his knowledge of the car was great. I would highly recommend him to any of m More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol
Mar 10, 2017 -

Metro Toyota responded

Congratulations on your new RAV4 Mickey! Dean is a great asset to the Metro Toyota team because of his vast knowledge of the Toyota line as well as its competitors. Best wishes in your RAV4, visit us again soon!

March 09, 2017

Enjoyable I worked with Terry Baker, who gave me a very reasonable deal on a 2016 Rav4. Terry went out of his way to accommodate me with extras that I wanted s More

by Sue of Glencairn
Recommend Dealer
Yes
Employees Worked With
Joe Lawrence, Terry Baker
Mar 10, 2017 -

Metro Toyota responded

It's so great to hear you were given the hassle-free car buying experience we strive for. Joe and Terry will be happy to hear about your review! Thanks again for finding #MoreForMeAtMetro!

March 09, 2017

Used car experience This is my second review of the same purchase once again it was a really cool & laid back experience working with Mike Fisher & Joe Lawrence & John G More

by Pierre Dobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Joe Lawrence, Mike Disher
Mar 09, 2017 -

Metro Toyota responded

Thank you for another great review Pierre! We try to make every guests experience a hassle-free one so I'm so glad to hear you received the customer service we strive to provide. Please visit us again soon!

March 08, 2017

Excellent experience...life-long customer! I bought a RAV4 on 02/27/17 from Metro Toyota in Kalamazoo. I had an excellent experience. Tom Farho went above and and beyond to assist in the purc More

by Dorganm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen, Tom Farho
Mar 09, 2017 -

Metro Toyota responded

Congratulations on your new Rav4! Thank you for taking the time to write about your experience. It is wonderful to hear that Tom and Zeb were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

March 08, 2017

Great experience as always We've been buying vehicles through Metro Toyota for over twenty years. Their low pressure, customer comes first approach is very reassuring and easy t More

by BenIo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin, Mike Disher
Mar 09, 2017 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mike. We will be sharing your feedback among our team. Enjoy your new vehicle and please come visit us again soon!

March 06, 2017

Seamless and easy! A great car buying experience with Mike Disher! No pressure, no double talk. Everything a car buying experience should be, from greeting me at the d More

by Anno57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Disher
Mar 07, 2017 -

Metro Toyota responded

Thank you for taking the time to let us know how we're doing Anno! Mike is a great member of the Metro team for his diligent work, making sure every customer gets the most out of their experience. Mike will be pleased to hear you enjoyed your time with him. Enjoy your new ride!

March 03, 2017

100% satisfied with Ken & my truck Ken was professional, fair and knowledgeable from the time I first arrived at the dealership until the time I left with my new truck. He went out of More

by F150Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Mar 07, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro and Ken. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new F150. Ken and the team will be thrilled to hear your feedback!

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