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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

February 21, 2017

Purchase of a 2012 Tacoma SRT5 My wife and I have purchased 8 Toyotas from sports cars to vans and most recently a truck at Metro. Most of them were used and all have been solid veh More

by Stuart Gillis
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen, Dave Gugle
Feb 21, 2017 -

Metro Toyota responded

I'm so glad to hear you enjoyed your experience with us! Dave and Zeb are true assets to the Metro Toyota team and will be pleased to read your kind words. Thank you for choosing Metro Toyota, we look forward to serving you in the future!

February 21, 2017

Willing to go the extra mile Dave Gugle went out of his way to get the vehicle we wanted at the price we wanted. He made it a point to get to know us as people and not just a wal More

by thomas49065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Feb 24, 2017 -

Metro Toyota responded

Thank you so much for sharing your experience with Dave. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new ride and the team will be thrilled to hear your feedback!

February 19, 2017

Forget the rest join the best! This was the best experience my wife and I have ever had with a dealership. It was as easy as one, two, three and we were on the road in our new vehi More

by ches123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Mike Disher
Feb 20, 2017 -

Metro Toyota responded

Hearing that your experience was as easy as one, two, three, is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

February 19, 2017

Exceptional Customer Service My wife and I have purchased several vehicles from Ken at Metro Toyota over the years and we wouldn't shop anywhere else. Extremely helpful, friendly More

by Dknowlesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Feb 20, 2017 -

Metro Toyota responded

Thank you for taking the time to let us know how we're doing! Ken is a great asset to our team and will be happy to hear of your enjoyable experience with him. Thanks for finding #MoreForMeAtMetro.

February 18, 2017

Purchase of 2016 RAV4 The salesman, Mike Disher, and the staff were very helpful and patient. They made the process very easy and answered all of my questions. Mike even More

by Toyota Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Mike Disher
Feb 20, 2017 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

February 17, 2017

I love my car! It was my first time purchasing a vehicle from a car dealership. I am pleased to say that the experience was amazing. I was planning on looking arou More

by Erin
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Feb 20, 2017 -

Metro Toyota responded

I'm so glad to hear about your great experience with us! Our sales team tries to make every guest's experience a hassle-free one, so I'm glad to hear Dave was able to help. We look forward to servicing you in the future!

February 16, 2017

2011 Buick Enclave Dave is a pro. Very responsive, and incredibly professional. He made the process of buying my vehicle very painless, and we'll definitely be bringin More

by Sgreeno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Feb 17, 2017 -

Metro Toyota responded

Thanks for taking the time to let us know how we're doing! Dave is a true asset to our team and will be pleased to know you enjoyed his help! Thanks for finding #MoreForMeAtMetro! We look forward to servicing you in the future.

February 12, 2017

Excellent service. Hassle free experience. Late one Saturday afternoon I performed a casual search on Autotrader and to my amazement found an unbelievable deal at Metro Toyota. On my way to Tex More

by Kevin VanTilburg
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Feb 13, 2017 -

Metro Toyota responded

Thanks for letting us know how we're doing Kevin! Ken is a great asset to the Metro Toyota team and will be happy to hear about your kind review of him. We look forward to servicing you in the future!

February 10, 2017

Happy with the car and the sales My husband and I had great service at Metro Toyota (Used sales). This is our second Toyota from Metro and we love both cars. When we arrived we look a More

by thaines0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Feb 10, 2017 -

Metro Toyota responded

Nick and Tara, thanks for taking the time to let us know how we're doing. I'm so glad to hear that Dave provided you with the hassle-free car buying experience we strive for. We look forward to servicing you in the future!

February 09, 2017

Good experience buying new Staff was attentive without being pushy or intrusive. Salespeople were all knowledgeable, competent, quick, and willing to go the extra mile to let yo More

by TB2017
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Feb 10, 2017 -

Metro Toyota responded

Thank you for taking the time to let us know how we're doing! Our sales team tries provide every customer a hassle-free car buying experience, so I'm glad to hear you received the quality care we strive for. Tim is a great asset to our team and will be please to hear your kind words about him.

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