
Metro Toyota
Kalamazoo, MI

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Purchase of a 2012 Tacoma SRT5 My wife and I have purchased 8 Toyotas from sports cars to vans and most recently a truck at Metro. Most of them were used and all have been solid veh My wife and I have purchased 8 Toyotas from sports cars to vans and most recently a truck at Metro. Most of them were used and all have been solid vehicles. This is always the first place I look when I need a new vehicle. We bought a car from another dealership when Metro didn't have what we needed and have regretted that purchase ever since. Dave was very helpful and easy going. Easy to work with and I would recommend him to anyone looking for a used car. I've gone back a couple times since with questions and Dave was always able to help. Zeb did a very good job of explaining my options on the extended warranty. More
Willing to go the extra mile Dave Gugle went out of his way to get the vehicle we wanted at the price we wanted. He made it a point to get to know us as people and not just a wal Dave Gugle went out of his way to get the vehicle we wanted at the price we wanted. He made it a point to get to know us as people and not just a wallet. I will gladly recommend him to all my friends and associates if they are on the market for a vehicle. More
Forget the rest join the best! This was the best experience my wife and I have ever had with a dealership. It was as easy as one, two, three and we were on the road in our new vehi This was the best experience my wife and I have ever had with a dealership. It was as easy as one, two, three and we were on the road in our new vehicle. These guys are the best when it comes to making you feel right at home and no pressure at all, they pay close attention to your needs and go out their way to meet them. They are very professional and down to earth and treat their customers the way they should be treated. I would definitely recommend them to anyone that is looking for a wonderful vehicle. More
Exceptional Customer Service My wife and I have purchased several vehicles from Ken at Metro Toyota over the years and we wouldn't shop anywhere else. Extremely helpful, friendly My wife and I have purchased several vehicles from Ken at Metro Toyota over the years and we wouldn't shop anywhere else. Extremely helpful, friendly and exceptionally knowledgeable. Always a Great Experience!!! More
Purchase of 2016 RAV4 The salesman, Mike Disher, and the staff were very helpful and patient. They made the process very easy and answered all of my questions. Mike even The salesman, Mike Disher, and the staff were very helpful and patient. They made the process very easy and answered all of my questions. Mike even drove me home about 25 miles to make it easier to transfer my car the next day as I am a widow. I would recommend this dealership to anyone thinking of buying a Toyota - new or used. They are very professional. More
I love my car! It was my first time purchasing a vehicle from a car dealership. I am pleased to say that the experience was amazing. I was planning on looking arou It was my first time purchasing a vehicle from a car dealership. I am pleased to say that the experience was amazing. I was planning on looking around to find the car that suited me best. Little did I know the first car Dave picked out for me to test drive, would be the one. After that the process was quick and everything was explained well. Before I left Dave made sure my phone was connect and told me to call if I had any questions. More
2011 Buick Enclave Dave is a pro. Very responsive, and incredibly professional. He made the process of buying my vehicle very painless, and we'll definitely be bringin Dave is a pro. Very responsive, and incredibly professional. He made the process of buying my vehicle very painless, and we'll definitely be bringing our business to him in the future. Thanks, Dave! More
Excellent service. Hassle free experience. Late one Saturday afternoon I performed a casual search on Autotrader and to my amazement found an unbelievable deal at Metro Toyota. On my way to Tex Late one Saturday afternoon I performed a casual search on Autotrader and to my amazement found an unbelievable deal at Metro Toyota. On my way to Texas Monday morning, I called sales representative Ken Karakula and purchased an incredible vehicle over the phone. Excellent , Excellent, Excellent! More
Happy with the car and the sales My husband and I had great service at Metro Toyota (Used sales). This is our second Toyota from Metro and we love both cars. When we arrived we look a My husband and I had great service at Metro Toyota (Used sales). This is our second Toyota from Metro and we love both cars. When we arrived we look at a few Toyota Rav4's and Dave didn't make us feel pressured to purchase a certain one. He let us pick as well as showed us another option we may be interested in. We test drove the one we bought and thought the service was excellent. There were no issues and the process was fast and easy. We will definitely recommend Dave and Toyota to our friends and family. Thanks for the awesome service! I can't wait to get our next car from Toyota. Nick and Tara Haines More
Good experience buying new Staff was attentive without being pushy or intrusive. Salespeople were all knowledgeable, competent, quick, and willing to go the extra mile to let yo Staff was attentive without being pushy or intrusive. Salespeople were all knowledgeable, competent, quick, and willing to go the extra mile to let you know they WANT your business - they will earn it. This is especially true of Mr. Robertson - he was available, communicative, and is a great advocate to have when navigating buying a new vehicle. I found him easy to speak with and genuine, a consummate "straight-shooter". More