
Metro Toyota
Kalamazoo, MI

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Car buying made easy Tedd was training Mike (and he didn't have too). My experience was good, and I didn't mind Mike learning through my transaction (I'm an educator). I Tedd was training Mike (and he didn't have too). My experience was good, and I didn't mind Mike learning through my transaction (I'm an educator). I got a great vehicle! Tedd has followed up ( a very important detail). More
No pressure sales Ken was very easy to work with. I have been frustrated with feeling pressured to purchase vehicles in the past. Also, as a family who prefers to pur Ken was very easy to work with. I have been frustrated with feeling pressured to purchase vehicles in the past. Also, as a family who prefers to purchase used vehicles, we like to have a potential vehicle checked by our mechanic prior to purchasing. Ken was supportive of this practice and actually encouraged it. He was a pleasure to work with. There is a reason this guy has so many sales awards. :-) More
Great Car, Great Service, and Great Caring I had an awesome experience buying our new used Toyota Highlander at Metro. Our salesman Dan, helped us get a great deal on our new car. My wife and I had an awesome experience buying our new used Toyota Highlander at Metro. Our salesman Dan, helped us get a great deal on our new car. My wife and I feel like the people at Metro actually treated us like they care about us as people, not just a way to make money. Dan even took the time to show us how are car worked and all of its features, bells and whistles. I also want to give a shout out to the guys in the detail shop, Roger Cole and Chris and Mike, who took off our business wrap off of our old car for us to help us out . thanks for the great service! More
Terry and Zeb are Awesome! My daughter and I came in to look at a new and a used RAV4. Terry very thoroughly explained the features of the car. He helped us weigh the pros and c My daughter and I came in to look at a new and a used RAV4. Terry very thoroughly explained the features of the car. He helped us weigh the pros and cons to each car. He then brought in Zeb to help us decide what would be best for us financially. We eventually decided on the certified used car for my daughter. Both Terry and Zeb were extremely helpful. I was so impressed that I will be back when my current lease is up to get a Toyota of my own. More
Thank You Dave! First I have to thank my neighbor, Susie, for recommending me to work with Dave. He listened closely to what I was looking for and showed me the vehi First I have to thank my neighbor, Susie, for recommending me to work with Dave. He listened closely to what I was looking for and showed me the vehicles that fit my needs. After driving a few cars I narrowed it down to a Rav4. Dave went above and beyond after an 8" snowfall when he came out to my house to pick me up (stranded with no car) so I could drive the Rav4 on unplowed roads. Thank you Dave for all your help and direction. I've never felt safer in my new car!! (The 4 Star rating under customer service is for you know who). More
Nice, honest people. Great experience We found the Toyota on the internet and from our 1st phone call to the time we signed the paperwork it was a good experience. We found the Toyota on the internet and from our 1st phone call to the time we signed the paperwork it was a good experience. More
Efficient Professional Service. We were incredibly impressed with the efficiency in which Ken and Joe worked with us in buying our 2014 Toyota Sienna - especially since we were comin We were incredibly impressed with the efficiency in which Ken and Joe worked with us in buying our 2014 Toyota Sienna - especially since we were coming from Ann Arbor. Everything went quickly and smoothly, from our initial phone conversation about the vehicle we were interested in, to the financing, trade-in, and finally driving away with a used car that felt like new. We highly recommend Ken and Metro Toyota. More
It was alright My wife and I came back to buy a car after my first purchase from metro prior of 8 years. overall experience was ok. I felt that I could have been giv My wife and I came back to buy a car after my first purchase from metro prior of 8 years. overall experience was ok. I felt that I could have been given more for my car. Went to pick up car and found cigarette butts under the driver seat after the car was "detailed." More
Thanks Ken I just bought a car from Ken yesterday.He did a great job for my first car.My uncle and me like to work with him.Thanks so much Ken I just bought a car from Ken yesterday.He did a great job for my first car.My uncle and me like to work with him.Thanks so much Ken More
Very friendly and helpful My best experience with a dealer to date. They really worked with us to get the right car for our family and figured out the financing and options tha My best experience with a dealer to date. They really worked with us to get the right car for our family and figured out the financing and options that fit within our budget. I've never been asked questions about how we drive and what we like to do by other dealerships. Half a year later and the car they found for us is a great fit and a joy to drive. More