
Metro Toyota
Kalamazoo, MI

Filter Reviews by Keyword
By Type
Showing 1,562 reviews
2013 Venza purchase great job....got me in and out in 1 hour very professional and polite personel had the car ready for us when we got there...we drove in from 1 1/2 h great job....got me in and out in 1 hour very professional and polite personel had the car ready for us when we got there...we drove in from 1 1/2 hrs away More
great communication, freindly they were friendly answered questions took time and worked to get me to the price I needed to be at. will definitely recommend friends and family they were friendly answered questions took time and worked to get me to the price I needed to be at. will definitely recommend friends and family More
Purchased a used truck from dealership This is the second purchase my family has made this year. Don was so helpful with my daughter, Hannah earlier this year, that when I decided to buy a This is the second purchase my family has made this year. Don was so helpful with my daughter, Hannah earlier this year, that when I decided to buy a used Tundra, I naturally ask for Don.He worked patiently with me until we found the right truck at the right price. More
Great experience once again at Metro Toyota of Kalamazoo I had bought my first Toyota from Dan Taylor 5 years ago and was very satisfied. 5 years later I returned and again Dan was very helpful. He understoo I had bought my first Toyota from Dan Taylor 5 years ago and was very satisfied. 5 years later I returned and again Dan was very helpful. He understood my driving habits and what I needed in a car. He and Chris Wertan worked to get me the best deal and Jon Griffin is a whiz in finance taking time to explain the mounds of paper work needed to buy a car. More
Great Experience This was my first experience buying a new car. Ken Karakula was very helpful and walked me through everything I needed to know. I also like the Me This was my first experience buying a new car. Ken Karakula was very helpful and walked me through everything I needed to know. I also like the Metro dealership, nice people and very efficient for my first "pit" stop. I would recommend both very highly. More
Truck purchase We have been buying Toyotas for many years but this is our first experience buying from Metro. Ken Karakula was our sales representative and he was e We have been buying Toyotas for many years but this is our first experience buying from Metro. Ken Karakula was our sales representative and he was extremely helpful. He wasn't pushy, but was very friendly and answered all our questions. We took the truck out for several hours to check it out and that was no problem. I would definitely purchase another vehicle from Metro based on this experience. More
Ease of buying my car. The ease of test driving with no pressure from the salesman. Salesman took care of all the paperwork in timely manner and explain all the processes in The ease of test driving with no pressure from the salesman. Salesman took care of all the paperwork in timely manner and explain all the processes in rustproofing, paint sealing, and free maintenance. More
Purchased 2013 Rav4 We just purchased a certified 2013 Toyota Rav4. The car was in fabulous condition and we really enjoyed working with Ken Karakula. He was very helpf We just purchased a certified 2013 Toyota Rav4. The car was in fabulous condition and we really enjoyed working with Ken Karakula. He was very helpful and friendly and let the car and service along with warranty on this certified vehicle speak for themselves. I would recommend Ken and Metro to anyone looking for great cars and great service. More
Easy car buying experience Purchased my first car from Ken Karakula. He was very friendly and I did not feel hassled at all. Ken and Zeb were helpful throughout the entire proce Purchased my first car from Ken Karakula. He was very friendly and I did not feel hassled at all. Ken and Zeb were helpful throughout the entire process. I would definitely buy another car from them. More
Purchased a car off lease This is my second car purchased with Ken Karakula and the thrid from Metro Toyota. I like how Ken treats repeat customers. He looked for the right m This is my second car purchased with Ken Karakula and the thrid from Metro Toyota. I like how Ken treats repeat customers. He looked for the right match of vehicles coming off from lease to fit the needs and the right budget. Ken was really easy to work with and was patient with my changing needs. It was a pleasure to work with him. More