
Metro Toyota
Kalamazoo, MI

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Bought My Leased Prius V My whole experience with Jon Griffith was totally pleasant - he's very easy to talk with, gave me just what I wanted, and fully explained everything. My whole experience with Jon Griffith was totally pleasant - he's very easy to talk with, gave me just what I wanted, and fully explained everything. This is actually my second experience with Jon - he handled the paperwork when we leased our car three years ago. Very professional and efficient. Will absolutely be back and recommend the dealership to others. More
Very positive experience! The service I received while looking for, and purchasing my van yesterday was simply excellent. I've never had such a smooth and positive experience w The service I received while looking for, and purchasing my van yesterday was simply excellent. I've never had such a smooth and positive experience when buying a vehicle. Both Ken Karakula, and Jon Griffith were clear, patient, and professional. Ken found me exactly what I was looking for, and I had my much needed new vehicle within hours. I will definitely recommend this dealership, and Ken to others. More
Excellent service We ordered a new Prius through Ken Karakula. Not only did he search out the best possible deal, he was also able to offer incentives that became avai We ordered a new Prius through Ken Karakula. Not only did he search out the best possible deal, he was also able to offer incentives that became available after ordering, but before we took ownership. Because it was a special order it took some time to arrive but Ken kept us informed oft the status and anticipated delivery throughout the process. This is our fifth vehicle that we have purchased through Ken and we've never been highly satisfied! More
It was a long but rewarding experience 😁 I wanted the right price after a month I got my Rav4 with the help from Ken and the right price...thank you... Sandra walburn I wanted the right price after a month I got my Rav4 with the help from Ken and the right price...thank you... Sandra walburn More
"Best experience ever at a delaership!" Brian was awesome! We told him what we were looking for and he was on it, it was a quick painless experience (which is not always the case when buyin Brian was awesome! We told him what we were looking for and he was on it, it was a quick painless experience (which is not always the case when buying a car). Very honest, nice guys there, will definitely be back! LOVE the Toyota Highlander, thanks Brian & Jon! More
Another Great Experience-Mike and Beth This is the third vehicle that we have purchased from Ken. He is always knowledgeable and makes the process easy, which is why we continue to come bac This is the third vehicle that we have purchased from Ken. He is always knowledgeable and makes the process easy, which is why we continue to come back to Ken and would recommend him. More
Trying something new. I've bought only GM vehicles my whole life. Talking to Don Leitow and Jon Griffith made it an easy transformation. Thanks guys for all your help with I've bought only GM vehicles my whole life. Talking to Don Leitow and Jon Griffith made it an easy transformation. Thanks guys for all your help with the financing. More
Experience Dave Gugle did a wonderful job for the sale. He was knowledgeable and courteous. Jon Griffith did the paperwork for the sale. He was very organized an Dave Gugle did a wonderful job for the sale. He was knowledgeable and courteous. Jon Griffith did the paperwork for the sale. He was very organized and handled it professionally. It's the second vehicle that I've bought from Metro Toyota Kalamazoo and I highly recommend them. More
Not your typical high-pressure dealer Just bought a used car from Metro Toyota. While it wasn't a completely no-pressure, no-hassle experience it was overall a good one. Terry was helpful, Just bought a used car from Metro Toyota. While it wasn't a completely no-pressure, no-hassle experience it was overall a good one. Terry was helpful, very friendly, and professional. He came in on his day off to help expedite the process, which was most appreciated. He worked with me to make sure my questions and concerns were addressed all while he juggled several customers. Joe, in finance, was very helpful and quick! I wouldn't hesitate to go back. More
Enjoyable Buying Experience. Everyone that we came into contact was very nice. And our Sales Representative was very helpful and made us feel right at home during the purchasing p Everyone that we came into contact was very nice. And our Sales Representative was very helpful and made us feel right at home during the purchasing process. This is the 2nd vehicle that we have purchased from Ken and will go back to him again. This is the 3rd. Prius we have owned, Our Grand daughter now owns our 2008 Prius and our Daughter owns our 2012 Prius and we are now proud owners of our 2016. Prius. We are now a 3 generation Prius family. More