
Metro Toyota
Kalamazoo, MI

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Terrific. Great value. We sure appreciated the time they took with us. Ended up with the vehicle that we really wanted. It was a great experience. We Thank You! We sure appreciated the time they took with us. Ended up with the vehicle that we really wanted. It was a great experience. We Thank You! More
Great Service! We have a dealership which is closer to our home but travel to Kalamazoo to purchase our vehicles at this dealership. We followed our sales person th We have a dealership which is closer to our home but travel to Kalamazoo to purchase our vehicles at this dealership. We followed our sales person there, Don Leitow, because we liked him as a sells person. I also travel there for service even though it is further away. I have not found one person so far that is unfriendly, rude, short with anyone, etc.and do expect to. That you do not find very many places. Recommend this dealership and Don to everyone interested in purchasing a new car, or used. The whole experience was a great one, from the sales to financing. They do a great job. More
Very nice experience We were very pleased with the service and information that Ken provided for us. I had been looking for a Venza for a few years and didn't find anythin We were very pleased with the service and information that Ken provided for us. I had been looking for a Venza for a few years and didn't find anything until visiting this dealership. Personally, I'm not a big fan of buying from a dealership, but Ken changed all that for me! I feel confident that this car will last many years. Thanks Ken, I'm lovin' my Toyota Venza! Scharon Rose More
Best experience ever I haven't bought a new car in over 20 years. The technology is so advanced but Ken explained everything so that I could understand. Ken and Jon work I haven't bought a new car in over 20 years. The technology is so advanced but Ken explained everything so that I could understand. Ken and Jon worked hard to get me the best deal. I am so pleased with the knowledge and level of service that I received. More
Friendly honest, hard-working with a great sense of humor! Dave Gugle and Jon Griffith were very patient and worked hard to get me the best rate. They communicated every step of the way and addressed all of my Dave Gugle and Jon Griffith were very patient and worked hard to get me the best rate. They communicated every step of the way and addressed all of my question and concerns. They were not pushy and allowed me to make my choice. Not to mention the great sense of humor (Jon), you could brighten anyone's day! I will remember an excellent experiece. Thanks guys! Janessa M. More
Car purchase Zeb is always easy and relaxed. Speaks frankly about prices and options on car purchase. Enjoyed the experience much! I would highly recommend hi Zeb is always easy and relaxed. Speaks frankly about prices and options on car purchase. Enjoyed the experience much! I would highly recommend him and Metro Toyota to others. More
Terry Baker was wonderful to work with! My husband and I had the great pleasure of working with Terry Baker. We knew that we needed a new car but we were not sure what we specifically wanted My husband and I had the great pleasure of working with Terry Baker. We knew that we needed a new car but we were not sure what we specifically wanted, and it typically takes us a long time to make car-related decisions. Terry patiently worked with us on three different days until we figured out which car was best suited for our needs. He was kind, helpful, respectful, not pushy, and very knowledgeable. He thoroughly explained every car feature, all aspects of financing and cost reduction options, and was happy to answer all of our questions--and we had a lot! This was the best car-buying experience we have ever had and we attribute this to Terry who is a delightful person to work with. Thank you, Terry, and best wishes to you! More
Friendly, polite, honest We saw a truck we liked on line. We were 3 hours away and Metro Toyota closed in 3 hours. We called Ken there and he had the truck gassed up and rea We saw a truck we liked on line. We were 3 hours away and Metro Toyota closed in 3 hours. We called Ken there and he had the truck gassed up and ready for us to test drive when we got there. He also got us pre-approved for a loan while we were driving. He stayed an hour over on a Saturday to help us purchase the vehicle. Everyone was very kind and helpful. More
Best Car-buying Experience Ever As a recently divorced single mom, this was my first solo car buying experience. I had a list of wants and wishes (mileage, price-range, features, et As a recently divorced single mom, this was my first solo car buying experience. I had a list of wants and wishes (mileage, price-range, features, etc), as well as a lot of anxiety about trading in our much loved family van and replacing it with something newer. Tedd Shipp listened, TRULY LISTENED, to not only my wish list, but also to my our situation. He found the perfect vehicle for our family within hours and went out of his way to make the process not only acceptable, but comfortable and even fun! Tedd never tried to sell me something I didn't want or couldn't afford. He, and the dealership, went out of their way to provide me with a car that was in excellent condition with an exceptional warranty, and to help find the best financing available. I am incredibly thankful to have found this team and will definitely give them my highest recommendation. More

Thank-you Brian Blair Brian. Made are car buying experience smooth and fun. Found Brian to be very honest with a great since of humor. Everyone we came into contact with at Brian. Made are car buying experience smooth and fun. Found Brian to be very honest with a great since of humor. Everyone we came into contact with at metro were very helpful. Brain was always willing to go the extra mile to make things right and fair. Would for sure come back to Brian and metro again! Thank-you JAN&MARK More