Metro Toyota
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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Jerome Edwards and Jon Griffith were wonderful to work with. I showed an interest in a Sienna a year ago and Jerome has stayed in contact with me until I was ready to purchase a new vehicle. Such a nice guy and I showed an interest in a Sienna a year ago and Jerome has stayed in contact with me until I was ready to purchase a new vehicle. Such a nice guy and he was very concerned that I was aware of all the bells and whistles on my new Sienna. And he has followed up with me by phone and email to make sure all my questions were answered. Jon was very nice to work with. Very personable and hit it off with my husband over a love of fishing. He had everything ready for us and got us in and out very quickly. More
Ryan St Clair and Jon Griffith the Dream TeamRyan was Ryan St Clair and Jon Griffith the Dream Team Ryan was absolutely amazing! I initially went in looking for a Black SUV I left with a Red Mazda Seda Ryan St Clair and Jon Griffith the Dream Team Ryan was absolutely amazing! I initially went in looking for a Black SUV I left with a Red Mazda Sedan. When Ryan showed me the Mazda I had already chalked it up because it wasn’t what I wanted. The turning point was when he asked if wanted to drive, I said yes. I am so glad I agreed because the car had everything else I was looking for, that was more important than the style and color I wanted. With this being my first time buying a car from a dealership I couldn’t have asked for a better sales person. My experience was a breeze and a walk in the park. Not once did I feel like Ryan was trying to force me to buy the car. Ryan’s communication skills are beyond excellent. Ryan please keep up the great work!!! I can’t thank you enough, I’m more than happy with my purchase!! Jon Griffith!!! Thank you! Jon was so accommodating and patient. He didn’t rush through the paperwork. Every thing was clear and to the point. I didn’t leave his office feeling lost, confused or second guessing my decision. I left feeling confident and at ease. Ryan and Jon are two amazing people!! They went above and beyond I couldn’t ask for a better Duo. They are Metro Toyota’s Dream Team! More
very good Shayna did a great job and is still working on getting my remote start. She is keeping me informed as to what is happening. thank you Shayna did a great job and is still working on getting my remote start. She is keeping me informed as to what is happening. thank you More
Excellent Experience! Ken and Metro Toyota came highly recommended. Ken was honest and didn't push me into the sale. I let him know my price range and he showed me a vehic Ken and Metro Toyota came highly recommended. Ken was honest and didn't push me into the sale. I let him know my price range and he showed me a vehicle that they hadn't advertised yet. It was an amazing deal for the price. I never thought it would have been possible for me to be a Lexus owner. More
Smooth & informative no pressure Came to look at the choices - purchased a 2020 Corolla Hybrid for the Mrs. We could not be happier! Tim Robertson did a masterful job helping us th Came to look at the choices - purchased a 2020 Corolla Hybrid for the Mrs. We could not be happier! Tim Robertson did a masterful job helping us through the process! More
Ryan St. Clair and Jon Griffith are the best!! In October 2018, we leased a 2018 Rav4 with Ryan St. Clair being our salesman. In February of 2020, we were in for service and we contacted Ryan to s In October 2018, we leased a 2018 Rav4 with Ryan St. Clair being our salesman. In February of 2020, we were in for service and we contacted Ryan to say hello and maybe look into another vehicle. Well long story short, we left that day with an agreement for a 2017 Highlander. Ryan knows that my favorite car is the Highlander and he just happened to have one on the lot to be purchased. Let me tell you that this Highlander had all the bells and whistles and a hitch. Ryan went out of his way to help us return the Rav4 early and purchase the Highlander. He then turned us over to Jon Griffith who did an outstanding job getting us the finance needed for this purchase. Jon worked with our Credit Union to get us the best rate possible (better than we first thought). Ryan is a delight to work with and we would highly recommend him and Jon anytime you need to make a purchase. This is our 4th purchase from Metro. More
Ken called me to let me know when the vehicle I was looking for came off the loaner program. He took plenty of time to explain the options. John Griffith was very efficient with the paperwork. I wou looking for came off the loaner program. He took plenty of time to explain the options. John Griffith was very efficient with the paperwork. I would have appreciated the warranty option explanation payed out differently: a table with what was included by Toyota with the incremental cost for each extended warranty option, rather than a table with showing the impact on the final vehicle cost. More
Sad to see my Jeep at twice the amount of what we we given as a trade in. I had a warranty option that we purchased. After the purchase we found out everything would have been covered under that warran given as a trade in. I had a warranty option that we purchased. After the purchase we found out everything would have been covered under that warranty, canceling the policy will only result in a $25 refund. I would have pushed harder for my son to purchase our Jeep had I had all the facts. More
Positive experience. Shayna was very easy to work with regarding purchase of my new Highlander. No pressure, and listened to what I needed and at a competitive price leve Shayna was very easy to work with regarding purchase of my new Highlander. No pressure, and listened to what I needed and at a competitive price level. Would recommend her to anyone along with the dealership. More
Friendly Shayna was very helpful in finding the exact car I wanted without me having to “settle “ for the easiest car to find. Although the delivery took longe Shayna was very helpful in finding the exact car I wanted without me having to “settle “ for the easiest car to find. Although the delivery took longer than either of us anticipated, the car was in perfect condition. She patiently walked me through how to work the many features on the initial setup as well. Shayna was very friendly and easy to talk to. I never felt like I was pressured into buying something I did not want or need. Excellent car buying experience. More














