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MetroWest Acura
Framingham, MA
1,522 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
April 04, 2016
Very quick oil change/tire rotation. The staff at Herb Connolly is professional, timely and courteous. I continue to be happy here with my third Acura. I usually don't wait but today wa The staff at Herb Connolly is professional, timely and courteous. I continue to be happy here with my third Acura. I usually don't wait but today was in and out within one hour. More
by JWHITLEY0
Verified CustomerEmployees Worked With
Kevin
April 04, 2016
Oil change Excellent service even helped my daughter jump her car in Framingham as she gave the ride over and had gone shopping to wait for car. that was awesome Excellent service even helped my daughter jump her car in Framingham as she gave the ride over and had gone shopping to wait for car. that was awesome! Went above and beyond! Thank you More
by MMAHERAS_2000
Employees Worked With
Kevin and Chris
April 01, 2016
A1 service Work was timely and very professional.Advisor mentioned future service needed down the road but did not pressure me to have it done immediately. Will Work was timely and very professional.Advisor mentioned future service needed down the road but did not pressure me to have it done immediately. Will return again. More
by BBERNCOMP
Employees Worked With
Jake
April 01, 2016
car detailing I brought my RDX in for detailing and they made a 8 year old car look new again! both inside and out it looked great. I brought my RDX in for detailing and they made a 8 year old car look new again! both inside and out it looked great. More
by BARRY.NYER
Employees Worked With
Cindy
April 01, 2016
Customer Service Jake is always pleasant, professional, and extremely accomodating! I know that Jake is being honest with me and that is very important to me as I serv Jake is always pleasant, professional, and extremely accomodating! I know that Jake is being honest with me and that is very important to me as I service both our Acuras with him. I know I could go to a cheaper place to service my vehicles but Jake keeps me coming back! More
by KAREN.PELLEGRINO
Employees Worked With
Jake
April 01, 2016
Five stars! Always excellent service! Jake is friendly, knowledgeable, professional and has a positive attitude. Not only is the service always completed in a ti Always excellent service! Jake is friendly, knowledgeable, professional and has a positive attitude. Not only is the service always completed in a timely manner, the free car wash is a bonus! More
by ANNES545
Employees Worked With
Jake
March 31, 2016
Needed a sticker on used Tahoe The problem was fixed but took. A couple tries. When I dropped car off the gas tank was full. I know the tech had to take home to rack miles after rep The problem was fixed but took. A couple tries. When I dropped car off the gas tank was full. I know the tech had to take home to rack miles after replacing purge control valve and clearing codes but when I picked up yesterday the tank was between 1/2 and 3/4 full. Other than that all was fine including the ease of getting a loaner car. Would recommend to someone else More
by IFISH45
Employees Worked With
Dennis Murray
March 29, 2016
Great service I scheduled a service appointment for a recall on my car. The staff was very friendly, they took me 10 minutes early, and had the repair done faster t I scheduled a service appointment for a recall on my car. The staff was very friendly, they took me 10 minutes early, and had the repair done faster than their estimate of an hour. They did a full safety check and wash and vacuum. On the safety check, they noticed a loose control arm, which I will have repaired soon. The staff was informative and extremely helpful in explaining everything. More
by scimethodman
Employees Worked With
Jacob Clew
March 29, 2016
Another flawless visit to the Service Center! Service (good or bad) has always been a reflection of the tone set by the manager. I have travelled world wide and found Herb Connolly's Service Ce Service (good or bad) has always been a reflection of the tone set by the manager. I have travelled world wide and found Herb Connolly's Service Center to be the best by far. Kudos to James Brown and Kevin Hagerty for another easy visit. Some say you get what you pay for. Acura goes above and beyond! I was in for a B-1 service on my wife's MDX. Drove in at 9 AM and was driving my loaner vehicle out the door at 9:10 AM. Everyone truly appears to like their job here. Keep up the GREAT service! More
by DSQ143
Employees Worked With
James Brown, Kevin Hagerty
March 29, 2016
ZDX Smart Slot Jake is excellent. He work with his parts department to get me the new Smart Slot. It took a few weeks, but it is all set now. Jake is excellent. He work with his parts department to get me the new Smart Slot. It took a few weeks, but it is all set now. More
by MIKE.BEAUDET
Employees Worked With
Jacob Clew
