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MetroWest Acura
Framingham, MA
1,522 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
March 28, 2016
Easy service visit As always, Herb Connolly staff were helpful, friendly, courteous for my recent Acura recall service visit. Appreciated the loaner car and the complem As always, Herb Connolly staff were helpful, friendly, courteous for my recent Acura recall service visit. Appreciated the loaner car and the complementary car wash! More
by A.BENJAMIN
Verified CustomerEmployees Worked With
All the employees in the service area
March 26, 2016
B1 service + The explanation of services my car required was very helpful and easily understood. All the staff were friendly and courteous. The service center was The explanation of services my car required was very helpful and easily understood. All the staff were friendly and courteous. The service center was very clean. More
by ffb
Employees Worked With
David Hansen
March 24, 2016
Perfect purchase experience! They followed through with their promises and went above and beyond my expectations. I was impressed with the professionalism, Julie and Corbin are a They followed through with their promises and went above and beyond my expectations. I was impressed with the professionalism, Julie and Corbin are assets to the Connolly organization. Thanks again! More
by Kathy
Employees Worked With
Julie
March 24, 2016
It was good initially then usual dealership response I had to tow my MDX to this dealership for emergency transmission repair. This was closed dealership to breakdown point so I had no other option. They I had to tow my MDX to this dealership for emergency transmission repair. This was closed dealership to breakdown point so I had no other option. They did repair my car on time and provided loaner which was good part. Acura has know transmission failure due to transmission cooler fitting failures so I escalated this issue to Acura but Acura refuse to acknowledge the know defect due to incorrect mileage on my invoice. I had 120k miles on oddometer but dealer incorrectly wrote 170k on invoice. Since then I have contacted dealership several times to correct mileage on invoice but no response. More
by RAKA1234
Employees Worked With
Jimmy Goon
March 23, 2016
Smooth Saling Very informative and friendly customer service representative. The was work done on time and having a loaner car made this transaction easy. Nice job Very informative and friendly customer service representative. The was work done on time and having a loaner car made this transaction easy. Nice job by everyone More
by MORENTLICH
Employees Worked With
forgot his name
March 23, 2016
Excellent experience On time and friendly. Needed a rental car for a day and that car was great! My car was ready first thing next morning, clean and ready to go. On time and friendly. Needed a rental car for a day and that car was great! My car was ready first thing next morning, clean and ready to go. More
by EJAMBEYER
Employees Worked With
Kevin H
March 21, 2016
Great Service Car ready when promised, all service items attended to, plus a wash and vacuum.Car ready when promised, all service items attended to, plus a wash and Car ready when promised, all service items attended to, plus a wash and vacuum.Car ready when promised, all service items attended to, plus a wash and vacuum. More
by MIKEMIRF
Employees Worked With
Kevin
March 21, 2016
Excellent service-as usual! Once again it was time for an oil change and inspection, and we looked at it as a chance to go on a mini-vacation as well as a chance to check out the Once again it was time for an oil change and inspection, and we looked at it as a chance to go on a mini-vacation as well as a chance to check out the new cars. Kevin was excellent explaining the options and the fact that it was time for new tires. We were given a loaner to enjoy and a prompt phone call that our vehicle was ready. Once again an excellent customer service experience. More
by E1013
Employees Worked With
Kevin Hagerty
March 18, 2016
very cordial and prompt The service center has improved my opinion of Connolly Accura. My experience in the sales division was one star. The service center is quite good. The service center has improved my opinion of Connolly Accura. My experience in the sales division was one star. The service center is quite good. More
by ROGERSPIANO
Employees Worked With
Kevin
March 18, 2016
Awesome, professional and caring staff! Recently in an accident with my TLX. Notified Acura staff that my car would be repaired there and they provided much needed assistance! Received a pho Recently in an accident with my TLX. Notified Acura staff that my car would be repaired there and they provided much needed assistance! Received a phone call from a salesman who we purchased our last two vehicles from, asking if I was ok. Great people at this dealership!! More
by TG475
Employees Worked With
Jim Brown, Jimmy Goon
