MetroWest Acura

Great Experience Julie was very friendly and easy to work with, wasn't pushy at all. My wife and I went there with our 10 months old and that meant Julie had to take t Julie was very friendly and easy to work with, wasn't pushy at all. My wife and I went there with our 10 months old and that meant Julie had to take two test rides, once with me while my wife watched our kid and then with my wife. The dealership was also willing to work with us on the pricing. From the time we walked into the dealership, till the time we finalized the deal, it took a little over and hour with no drama. More

Oil change Everything was fine. Cindy was very nice and told me about other recommended service issues The car was washed which was very nice. I like the dis Everything was fine. Cindy was very nice and told me about other recommended service issues The car was washed which was very nice. I like the discount coupons. More

In-n-out with ease I went in for a B-service on my Acura. They explained what the service entailed, and told me it would take about 2 hours. I decided to wait and do I went in for a B-service on my Acura. They explained what the service entailed, and told me it would take about 2 hours. I decided to wait and do some work in their lounge using the free wifi. After just about an hour, the car was done, washed and ready. More

Very satisfied experience They did battery change and B-service on my Acura MDX. Kevin gave me a loaner as the service time expanded more than 2 hours. He applied coupons in ev They did battery change and B-service on my Acura MDX. Kevin gave me a loaner as the service time expanded more than 2 hours. He applied coupons in every possible way he could think of. Got his call while shopping around. Car was shining and ready. Everything went so smooth and I really apprieciate the process. More

Truly impressed with the service. Scheduling was effortless and reminders in email were great. They had the car ready when expected and it was spotless inside and out. The sales depart Scheduling was effortless and reminders in email were great. They had the car ready when expected and it was spotless inside and out. The sales department and service department work well together; ensuring great service. More

Great Friendly Service Great service and very Quick but thural . Was very nice with explaining the details of what was included and what other things needed to be done soon. Great service and very Quick but thural . Was very nice with explaining the details of what was included and what other things needed to be done soon. More

A little frustrated As always the people at Herb Connolly Acura couldn't be nicer, I got an appointment the day and time that worked for me and they were able to give me As always the people at Herb Connolly Acura couldn't be nicer, I got an appointment the day and time that worked for me and they were able to give me a loaner MDX. I had the A1 service done. And they look into why lately my 2015 MDX wouldn't shut off, this doesn't happen all the time but it's very frustrating when this happens. They had my MDX for two days and could not get it to happen for them. I know it is no ones fault be its still not fixed and where will I be next time it happens to me, beside frustrated ago. More

Pleased Again I've had my vehicles serviced at Herb Connolly Acura since 2001. Jim and his crew have continuously provided me with excellent service over the years I've had my vehicles serviced at Herb Connolly Acura since 2001. Jim and his crew have continuously provided me with excellent service over the years. More

Why we like Herb Connolly Acura Jim Brown, is very professional. He is always available to help and answer questions. His employees follow his leadership which makes having the car i Jim Brown, is very professional. He is always available to help and answer questions. His employees follow his leadership which makes having the car in for service a pleasant experience. More