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MetroWest Acura
Framingham, MA
1,522 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
March 02, 2016
Dont get any better Service Manager, Jim Brown, makes taking your car to the shop a simple and painless experience. Always professional and great at explaining the work Service Manager, Jim Brown, makes taking your car to the shop a simple and painless experience. Always professional and great at explaining the work that was done. Just a great quarterback to a great team in the Acura service department. More
by BOBALLENJR
Verified CustomerEmployees Worked With
James Brown
March 01, 2016
Helpful and attentive employee Jimmy Goon was very helpful and attentive with the purchase process of a 2016 MDX as well as going through the many features of this model. Jimmy Goon was very helpful and attentive with the purchase process of a 2016 MDX as well as going through the many features of this model. More
by DOROTHY
Employees Worked With
Jimmy Goon
February 29, 2016
Superb customer satisfaction As always my experience with the staff at Herb Connolly Acura was superb.The service dept always addresses your needs in a timely fashion and everyone As always my experience with the staff at Herb Connolly Acura was superb.The service dept always addresses your needs in a timely fashion and everyone is courteous and knowledgeable.I have a positive history of over 25 yrs. More
by ALANTREX
Employees Worked With
Gil Berkman
February 29, 2016
Service John was very polite and very helfpull. He went out of his way to keep in informed. He made sure all of my questions were answered. John was very polite and very helfpull. He went out of his way to keep in informed. He made sure all of my questions were answered. More
by DAN.O.LOUREIRO
Employees Worked With
John Delmonaco
February 26, 2016
This is a great service team in Herb Connolly Acura This is a great service team in Herb Connolly Acura, the total experience is above my all expectations. Service was quick well done and they even was This is a great service team in Herb Connolly Acura, the total experience is above my all expectations. Service was quick well done and they even washed and vacuumed my car More
by VKRIKUNENKO
Employees Worked With
Kevin
February 26, 2016
Impressive Service! I have lived in the states of PA and NY, and Herb Connolly has been the finest service center I've been to. The service was absolutely impressive. I c I have lived in the states of PA and NY, and Herb Connolly has been the finest service center I've been to. The service was absolutely impressive. I came in for a B1 service for my MDX and the adviser, David Hansen, took his time to explain to me what it involved. You know your car is being taken cared of when your adviser would personally come in the lounge area and update you of the service progress. Now that is ELITE service! You can always see that they strive for the best and that is what they are - FIRST CLASS!! More
by OLIVER_M23
Employees Worked With
David Hansen
February 26, 2016
first service oil and rotation Dave and Chris were very helpful and provided prompt and cheerful service. That is all I have to say but you have a word minimum . Thanks Heidi Dav Dave and Chris were very helpful and provided prompt and cheerful service. That is all I have to say but you have a word minimum . Thanks Heidi Davis More
by qwerty
Employees Worked With
Jimmy Goon
February 25, 2016
A + service This was my first, and very impressive, experience at Herb Connolly service center. Everything was terrific..the staff, the clean facility, lovely wa This was my first, and very impressive, experience at Herb Connolly service center. Everything was terrific..the staff, the clean facility, lovely waiting area, and efficient and thorough work. Couldn't ask for more! More
by MAURA
Employees Worked With
Jim Brown
February 24, 2016
Service Visit Received appointment at specified time. Very professional and courteous. When problems were found with the car, Cindy got me a loaner to use while m Received appointment at specified time. Very professional and courteous. When problems were found with the car, Cindy got me a loaner to use while mine was being repaired. Excellent people to work with. More
by DAVE16
Employees Worked With
Cindy Cacella, Paul Gilchrist
February 24, 2016
Awesome Service My service experience since buying my car from Herb Connolly Acura has been great. Appointments are easy to make and service people are always pleasa My service experience since buying my car from Herb Connolly Acura has been great. Appointments are easy to make and service people are always pleasant. More
by jms01757
Employees Worked With
Jake
