MetroWest Acura

First major service Easy drop off, professional description of service requirements, and discussed issue with PS window. Kevin Hagerty my Service Advisor clearly explain Easy drop off, professional description of service requirements, and discussed issue with PS window. Kevin Hagerty my Service Advisor clearly explained the actions needed for this service and how the issue with PS window would be resolved. A loaner car was provided. Kevin called me several times to update me on the service and when I could expect to have my car service completed. Overall an excellent experience. More

Outstanding! Unfortunately, virtually all of my previous car buying experiences have been starkly negative. Doing business at Herb Connolly Acura was a breath of f Unfortunately, virtually all of my previous car buying experiences have been starkly negative. Doing business at Herb Connolly Acura was a breath of fresh air. Friendly, responsive, efficient, considerate, honest, and focused more on my needs versus their business objectives. More

Great! The service people are friendly and kind!! I made the right decision to take my car for service there. Would come back!!I recommend to have your car s The service people are friendly and kind!! I made the right decision to take my car for service there. Would come back!!I recommend to have your car seen here. More

Maintenance check up I have been very pleased with the handling of phone calls for servicing and addressing my maintenance check ups. The informative detail of my service I have been very pleased with the handling of phone calls for servicing and addressing my maintenance check ups. The informative detail of my service check up, friendliness and readiness of the return of my vehicle. More

Friendly and customer-centered service I recently had a routine service for my MDX and my experience was consistent with prior visits to the dealer for car service. I was able to easily bo I recently had a routine service for my MDX and my experience was consistent with prior visits to the dealer for car service. I was able to easily book an appointment online and when I arrived, they promptly brought me in to a booth with a service specialist. I was provided with a loaner so I did not have to wait with my child in the waiting room. My service was completed without surprises and my car was nice and clean. This is exactly the type of reliable care you need when dealign with your car. More

Excellent service I couldn't be happier with my lease. Herb went out of his way to accommodate me as well as the sales/finance team. All my future purchases will cert I couldn't be happier with my lease. Herb went out of his way to accommodate me as well as the sales/finance team. All my future purchases will certainly be with Herb Connolly Framingham. Thanks again! More

Great Dealership Needed to buy a new car to fit growing family. Wife wanted the MDX. Was introduced to Greg Stokes, the salesman. Greg was patient with me, a pleasur Needed to buy a new car to fit growing family. Wife wanted the MDX. Was introduced to Greg Stokes, the salesman. Greg was patient with me, a pleasure to work with, and most importantly, I feel I got a very good price on the car - lower than truecar's lowest price. Also feel I got a fair price on the the trade in of my low-mileage RDX. Nana Hagan was also great. Happy to get a good deal from a dealership I will now look forward to returning to again in the future. More

Repair They took great care of me. Gave me a loaner when the repair would take longer than expected. Great service. I would recommend Herb Connolly Acura They took great care of me. Gave me a loaner when the repair would take longer than expected. Great service. I would recommend Herb Connolly Acura very highly More