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MetroWest Acura
Framingham, MA
1,522 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
February 08, 2016
Great service Quick service, comfortable waiting area. Check-in was quick and efficient, car was ready when promised, and was washed and vacuumed. Also, coffee an Quick service, comfortable waiting area. Check-in was quick and efficient, car was ready when promised, and was washed and vacuumed. Also, coffee and snacks were available More
by MIKEMIRF
Verified CustomerEmployees Worked With
Jacob
February 08, 2016
Love this dealership! I've been coming to this dealership for more than 10 years, the service has always been excellent, the staff courteous and the prices fair. They have I've been coming to this dealership for more than 10 years, the service has always been excellent, the staff courteous and the prices fair. They have coupons that often make the price of service lower than anywhere else. The waiting room is very nice and I feel like I'm being treated like a special customer. More
by lIsa
Employees Worked With
Jake?, Jimmy Goon
February 08, 2016
Overpriced They are consistently priced substantially more that other Acura dealerships for the same service. They do match prices but I have to do the legwork t They are consistently priced substantially more that other Acura dealerships for the same service. They do match prices but I have to do the legwork then they call to confirm. This time the difference was over 129.00 dollars. I'm tired of having to research my service every time. Not sure I'll be back. The convenience of the location is not worth that kind of money. More
by MTRAVERSE
Employees Worked With
Not sure
February 05, 2016
The experience Service at Herb Connolly Acura is always pleasant. We are greeted with smiles and an attitude of what else can we do for you today. Service at Herb Connolly Acura is always pleasant. We are greeted with smiles and an attitude of what else can we do for you today. More
by ROSALYN.DREYFUS
Employees Worked With
David Hansen
February 04, 2016
Perfect service always Service is always wonderful here and my truck is always perfect when I get it back - service is quick and always very welcoming and friendly staff!! Service is always wonderful here and my truck is always perfect when I get it back - service is quick and always very welcoming and friendly staff!! More
by KY92
Employees Worked With
Jim Brown
February 04, 2016
very professional dealership It's a well respected Acura dealership so of course the cars I looked at were top notch and well prepared. But what impressed me the most was the pro It's a well respected Acura dealership so of course the cars I looked at were top notch and well prepared. But what impressed me the most was the professional sales relationship. There was none of the high pressure tactics common elsewhere. My rep Dennis Murray, was great to work with. I'd definitely go back to Herb Connolly Acura. More
by JIM15
Employees Worked With
Dennis Murray
February 03, 2016
Great service! Had oil change and new tires put on my MDX. Service was going to take longer than expected so I was given a loaner which is always nice. Dave made s Had oil change and new tires put on my MDX. Service was going to take longer than expected so I was given a loaner which is always nice. Dave made sure to give me all available discounts which I really appreciated. Dave is super nice and called when promised. A very pleasant experience! More
by Hopchick
Employees Worked With
Dave Hansen
February 02, 2016
It went very well Dave my service advisor did a nice job. It was a very good experience. They replaced my tires, took care of A123 service and replaced inspection stick Dave my service advisor did a nice job. It was a very good experience. They replaced my tires, took care of A123 service and replaced inspection sticker. I was pleased with the warranty on the tires and alignment More
by JMULL27
Employees Worked With
John Delmonaco
February 01, 2016
Impeccable service They make it sooo easy!! Great service, I get coupons in the mail, the shuttle is always on-time and makes it that much more convenient. And they wash They make it sooo easy!! Great service, I get coupons in the mail, the shuttle is always on-time and makes it that much more convenient. And they wash/vaccuum my car with every service. Very happy customer!! More
by ADV
Employees Worked With
Kevin in service dept. (can't remember last name)
January 29, 2016
Very easy in and out, loaner car was a great plus. Service department knowledgeable, friendly, and helpful. Received good assistance with loaner car use instru in and out, loaner car was a great plus. Service department knowledgeable, friendly, and helpful. Received good assistance with loaner car use instruction. More
by tjhiggins
Employees Worked With
David Hansen
