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MetroWest Acura
Framingham, MA
1,522 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
September 13, 2017
Satisfied Customer Always very polite & accomadiating and job well done. The service department is very clean & a pleasure to deal with, very professional. Will continue Always very polite & accomadiating and job well done. The service department is very clean & a pleasure to deal with, very professional. Will continue with them. More
by nmgc
Verified CustomerEmployees Worked With
Kevin Hagherty & Dale Gallant
September 13, 2017
Smooth and efficient! This is an exceptional dealership and we would recommend it to anyone who wants ease of service with great people! Jim Brown is the BEST. This is an exceptional dealership and we would recommend it to anyone who wants ease of service with great people! Jim Brown is the BEST. More
by PHORNSTEIN
Employees Worked With
Dennis Murray
September 12, 2017
Excellent Experience I had a great experience at Herb Connolly. It was the first time I have had my car serviced, had a recall notice and had the airbag fixed. Debbie wa I had a great experience at Herb Connolly. It was the first time I have had my car serviced, had a recall notice and had the airbag fixed. Debbie was wonderful and I felt comfortable coming here. It is a little far from me, but I would visit again. More
by DEBBIE3911
Employees Worked With
Debbie in Service
September 11, 2017
Always an informative visit I go to this dealership for my services because I trust the work and the information. I provided details of the work required and prices and do not f I go to this dealership for my services because I trust the work and the information. I provided details of the work required and prices and do not feel pressured to act on suggestions. More
by jbcmoxie
Employees Worked With
Ryan Gorman
September 11, 2017
Very happy with service! I have been going to this dealership for 12 years. I am always taken care of very well. They are very courteous and I trust them too. They either prov I have been going to this dealership for 12 years. I am always taken care of very well. They are very courteous and I trust them too. They either provide me with a ride home or a loaner. Very happy with everything! Marie Summerfield More
by MARIESUMMERF
Employees Worked With
Jake
September 11, 2017
Wonderfully professional friendly helpful Everyone at the dealership were great. Hale was so helpful and educational. Corbin was so professional knowledgeable and wonderful. I would recommend Everyone at the dealership were great. Hale was so helpful and educational. Corbin was so professional knowledgeable and wonderful. I would recommend this dealership to everyone I know. Thank you. We are so enjoying our new MDX More
by JAMESR
Employees Worked With
Hale hack, Corbin Tulley
September 09, 2017
Great Experience I spent weeks looking for a new vehicle. Car shopping is not something I look forward to. I was interested in a no nonsense approach. I wasn't inte I spent weeks looking for a new vehicle. Car shopping is not something I look forward to. I was interested in a no nonsense approach. I wasn't interested in haggling and dancing the deal. Dennis Murray was the salesman and he was great. Informative, personable and no nonsense. Worked with me to find a vehicle that suited my needs and worked diligently to deliver the vehicle expediently. Once delivered I appreciated the time he and Jim Brown spent with me understanding the vehicles' options. It was a great experience. More
by MMLGM
Employees Worked With
James Brown, Nana Hagan, Dennis Murray
September 07, 2017
Great customer service I recently went into Herb Connolly in Framingham for a routine maintenance for my car. The consultant was fantastic and very helpful. You could tell I recently went into Herb Connolly in Framingham for a routine maintenance for my car. The consultant was fantastic and very helpful. You could tell he wanted to ensure I had a great experience. Will be back for more when needed. Thanks Dale. More
by SCURBOY
Employees Worked With
Dale
September 07, 2017
Great service Jake was very helpful and arranged for a loaner immediately as I had some emergency to attend. Vehicle Service was great and was done in a timely fas Jake was very helpful and arranged for a loaner immediately as I had some emergency to attend. Vehicle Service was great and was done in a timely fashion. More
by SANTOSH
Employees Worked With
Jacob
September 07, 2017
Dennis and team were very responsive and helpful Great experience and Dennis was very responsive, available when we needed and all information and materials supplied in a timely was to make a decisio Great experience and Dennis was very responsive, available when we needed and all information and materials supplied in a timely was to make a decision. Easy end to end process and very fair pricing with transparency to what is in the market. Would recommend this dealership for a new or used vehicle. More
by HORBS88
Employees Worked With
James Brown - Service was also helpful as he knew about the car and offered his input. , Dennis Murray, Nick Mazzotta
