MetroWest Acura

Efficient and friendly As always, the service dept. at Herb Connolly Acura is superb! Super friendly and knowledgeable staff, the service appointments are on-time; comforta As always, the service dept. at Herb Connolly Acura is superb! Super friendly and knowledgeable staff, the service appointments are on-time; comfortable places to wait on site. Jim Brown who manages the service department is one of the best -- it shows in every interaction with his team. More

Great customer service. The team did a bunch of warranty work quickly and everything seems to be working fine so far. Great communication from Jake and the team! The team did a bunch of warranty work quickly and everything seems to be working fine so far. Great communication from Jake and the team! More

Great service Car shopping can be a such a daunting experience, however Dennis was so wonderful to work with! He made the entire experience so pleasant and seamles Car shopping can be a such a daunting experience, however Dennis was so wonderful to work with! He made the entire experience so pleasant and seamless. More

Inspection and free car clean This dealership is outStanding! The service people, and the sales people and the faculty are all terrific !i would recommend this place to anyone tha This dealership is outStanding! The service people, and the sales people and the faculty are all terrific !i would recommend this place to anyone that would want to try an Acura More

Very pleasant Gil was extremely pleasant and patient, especially since it was after hours. Corbin was a little high pressure on the extended warranty "stuff" but I Gil was extremely pleasant and patient, especially since it was after hours. Corbin was a little high pressure on the extended warranty "stuff" but I guess that's his job. More

our first service appointment at HCA Windshield wipers are in worse condition. Both now have uneven smears which impairs vision. Windshield seal with loose rubber above driver side and ho Windshield wipers are in worse condition. Both now have uneven smears which impairs vision. Windshield seal with loose rubber above driver side and hood scratches not evaluated. We asked service to advise us on both issues and got no feedback on what to do to repair. Oil was changed which was fine. May try another dealer for service. Thank you. More

Great Expirience The dealership was clean the staff were very friendly. I worked with Nicholas Oden he was very informative and knowledgable about the car, he told me The dealership was clean the staff were very friendly. I worked with Nicholas Oden he was very informative and knowledgable about the car, he told me what was happeneing throughout the proceas, he made this expirience quick and easy. More

Great experience Friendly and knowledge sales staff made the car buying experience easy and enjoyable. I would recommend Herb Connelly Acura. I enjoyed the experience Friendly and knowledge sales staff made the car buying experience easy and enjoyable. I would recommend Herb Connelly Acura. I enjoyed the experience and happy to share with others. More

Straightforward and easy Great experience at Herb Connolly Acura service center the other day! Worked with Jake who was urgent, honest, and professional. You don't always exp Great experience at Herb Connolly Acura service center the other day! Worked with Jake who was urgent, honest, and professional. You don't always expect the best interaction when working with dealerships, but it was a pleasure working with Jake. Thanks! More

Outstanding Concerned dedicated professional staff with high level of customer respect- my needs were met and clearly were the priority of the staff and everyone Concerned dedicated professional staff with high level of customer respect- my needs were met and clearly were the priority of the staff and everyone was friendly and courteous More