MetroWest Acura

Great experience with the dealership I had been searching for the color and the model which i got as they price, also i was provided good deal with considering my time. I had been searching for the color and the model which i got as they price, also i was provided good deal with considering my time. More

Great job by Ken! Didn't buy but Ken Tanaka was the most helpful sales guy I have ever worked with. He bent over backwards to help me make the correct decision with buy Didn't buy but Ken Tanaka was the most helpful sales guy I have ever worked with. He bent over backwards to help me make the correct decision with buying a car. Would absolutely come back again and Ken for sure has my business. More

Excellent experience I very much enjoyed my experience and would recommend anyone looking for a new vehicle to check out Herb Connolly Acura. Ken Tanaka was very knowledg I very much enjoyed my experience and would recommend anyone looking for a new vehicle to check out Herb Connolly Acura. Ken Tanaka was very knowledgeable and customer oriented, he was the reason we decided to buy, the way car buying should be! More

Herb Connolly to the Rescue I had a flat tire on rte. 9. AAA changed the tire but I needed to get the damaged tire fixed ASAP to get to a Dr. appointment. I called Herb Connolly' I had a flat tire on rte. 9. AAA changed the tire but I needed to get the damaged tire fixed ASAP to get to a Dr. appointment. I called Herb Connolly's service dept. and they said bring the car right in and they would fit me into their busy schedule. I was given priority and in 20 minutes the car was ready with no charge for fixing the tire. I have been a devoted customer for 13 years and my Acura TSX 2004 purrs like a kitten. THANK YOU Herb Connolly for your 5 star customer service. More

Don't go there. DO NOT GO THERE IF POSSIBLE. They would definitely find something for you spend money on your car. They scare you and you obligate to do what they ask DO NOT GO THERE IF POSSIBLE. They would definitely find something for you spend money on your car. They scare you and you obligate to do what they ask you to pay much more for them. More

Low pressure sales, great service team. John Delmonaco in sales was a pleasure to work with. He was knowledgeable about the car and was as low pressure and courteous as I have ever dealt wit John Delmonaco in sales was a pleasure to work with. He was knowledgeable about the car and was as low pressure and courteous as I have ever dealt with. James Pirkey the sales manager was also great to work with. More

Purchased used vehicle I purchased a certified used vehicle from this dealership and was very impressed with the ease of the whole process. Hale was very professional, gave I purchased a certified used vehicle from this dealership and was very impressed with the ease of the whole process. Hale was very professional, gave me plenty of time to inspect the vehicle and take it for a test drive. The discussion around pricing was very transparent and I feel I got a fair, competitive price. The communication between all the staff members that I interacted with made the sale, finance and final purchase feel seamless. It was truly a small, family owned business experience as opposed to being just a number in a large corporation. I would highly recommend buying a vehicle from this dealer. More

Great service dept Fast, courteous, and took care of my initial issue and another issue added at the time of service was no problem.I would highly recommend them. Fast, courteous, and took care of my initial issue and another issue added at the time of service was no problem.I would highly recommend them. More

New MDX purchase Good experience in all aspects working with the Herb Connolly team. Outbid a competing Acura dealership, easy financing discussions and strong overal Good experience in all aspects working with the Herb Connolly team. Outbid a competing Acura dealership, easy financing discussions and strong overall customer experience. Your add on package pricing are not competitive and other deals just throw this in for cost for overall satisfaction. Disappointed that Acura does not provide free oil changes/maintenance lime the other premium brands do on a lease. More

service Jim Brown and his staff are alway courteous, responsive and excel in communicating with the client. Service is always completed on time and to budget Jim Brown and his staff are alway courteous, responsive and excel in communicating with the client. Service is always completed on time and to budget More