MetroWest Acura

Service excellence I have been bringing vehicles in for service for seven years - The service team is always friendly and courteous - very respectful of the customer's t I have been bringing vehicles in for service for seven years - The service team is always friendly and courteous - very respectful of the customer's time and need for information. More

Outstanding service as always I have been bringing a series of Acuras to Herb Connolly for more than a decade now. My experience has always been top notch. Jim Brown and his te I have been bringing a series of Acuras to Herb Connolly for more than a decade now. My experience has always been top notch. Jim Brown and his team simply do it right- i never feel like i am being taken advantage of and to the contrary feel like they value my business and are looking to help me save money and make good decisions. Jacob Clew has been my rep for a while now and he is always top notch. Thanks team. More

Great Experience We came to Herb Connolly looking for a used RDX and Hale went the extra mile to find us the perfect car - year, color, miles and price. Working throu We came to Herb Connolly looking for a used RDX and Hale went the extra mile to find us the perfect car - year, color, miles and price. Working through our trade-in was transparent and everyone we met was friendly and helpful. Hale made sure our experience was pleasant and really stress-free. Would recommend Herb Connolly to anyone looking for an Acura! More

well done Jacob Clew, James and the entire staff were attentive and answered all questions. The b1 service was performed as needed. It was as good an experien Jacob Clew, James and the entire staff were attentive and answered all questions. The b1 service was performed as needed. It was as good an experience as one could have! More

Dennis Murray I have been buying cars both new and used for nearly 60 years and I have to say that the reason I bought this car was because of the professionalism a I have been buying cars both new and used for nearly 60 years and I have to say that the reason I bought this car was because of the professionalism and personality of Dennis Murray. He made my buying experience the most pleasurable ever and I want to say to Mr. Connelly that you are very fortunate to have an employee like Dennis. Yours Truly Pat Caven More

Top Notch! My service visit to Herb Connelly Acura was excellent! I settled in the special waiting area and made myself a Starbucks coffee and did my work on one My service visit to Herb Connelly Acura was excellent! I settled in the special waiting area and made myself a Starbucks coffee and did my work on one of the tables provided. It is a clean and quiet space. When my car was ready, it was an easy check-out. More

Oil Change, Coolant Change and Detail Jake set my expectations well on timing, he called to recommend service and provided an honest assessment of what should be done now. He was very tho Jake set my expectations well on timing, he called to recommend service and provided an honest assessment of what should be done now. He was very thorough and easy to work with. I would recommend people to work with him for service. More

Awesome salesman Brian O'Malley was an excellent salesman. Not agressive, very professional and always had my best interest in mind during the whole experience. I di Brian O'Malley was an excellent salesman. Not agressive, very professional and always had my best interest in mind during the whole experience. I did most of they deal over the phone so communication was very detailed and saved my a lot of time. Delivery was on schedule and registration runner was very professional. I got an awesome car for an awesome price. More

Quick Buy I walked in to look at Acura MDX and when satisfied, the buying experience was fast. They stick with the internet pricing offer from Acura and the dea I walked in to look at Acura MDX and when satisfied, the buying experience was fast. They stick with the internet pricing offer from Acura and the deal is finalized. Overall the experience was good. More

Buying experience Dennis was a pleasure to work with. Showed me a selection of vehicles as I was not fully decided on what I was going to purchase. Never felt pressure Dennis was a pleasure to work with. Showed me a selection of vehicles as I was not fully decided on what I was going to purchase. Never felt pressured at any point. Once the decision was made , he took me seamlessly through the process.. Would not hesitate to recommend him and HC Acura More