MetroWest Acura

Sway bar bushing I was driving to a business meeting in RI and noticed new rattle sounds coming fro the front suspension. I called Herb Connolly from my car and was a I was driving to a business meeting in RI and noticed new rattle sounds coming fro the front suspension. I called Herb Connolly from my car and was able to schedule a service call for the following day. They diagnosed the issue, and called me immediately with the recommended repair. They had everything done and returned to me the following day. They also washed and vacuumed my car. Excellent service. Dale, Mike and Kevin were great, as usual. More

Years of experience at Herb Connolly Acura I would highly recommend Herb Connolly Acura. My MDX is 11 years old and I still have it serviced at Herb Connolly because of their great customer se I would highly recommend Herb Connolly Acura. My MDX is 11 years old and I still have it serviced at Herb Connolly because of their great customer service, realistic approach to maintaining an older car, how stress-free and easy it is to get my car in (and a loaner out if repairs will take more than a couple of hours), and how much I enjoy the experience. I am very much looking forward to a new MDX when my teenager inherits this one in less than a year, and I can guarantee I will be shopping at Herb Connolly when that time comes. More

The best! Herb Connolly, hands down offers the best customer service experience around. The people are great and the environment and atmosphere is very relaxin Herb Connolly, hands down offers the best customer service experience around. The people are great and the environment and atmosphere is very relaxing. They do a great job! More

Best Customer Service Experience I Have Ever Received From the first phone call all the way through to picking up my car I experienced some of the friendliest, most professional, and best customer service From the first phone call all the way through to picking up my car I experienced some of the friendliest, most professional, and best customer service ever. In addition, my car was washed, tires shined, and interior was vacuumed. Thank you Herb Connolly Acura! More

Used Car Purchase Overall, I rate the service that I received during my purchase as very good. James was friendly, knowledgeable and flexible with the scheduling needed Overall, I rate the service that I received during my purchase as very good. James was friendly, knowledgeable and flexible with the scheduling needed to complete the purchase. More

prompt friendly service and loaner car prompt, friendly service and loaner car was a Huge help. Jake was very helpful, called to update me on pricing and timing. James Brown is the best!! prompt, friendly service and loaner car was a Huge help. Jake was very helpful, called to update me on pricing and timing. James Brown is the best!! More

Issue with service department Salesmans was knowledgeable and professional, finance department was professional, but the service department refuse to address a safety issue on the Salesmans was knowledgeable and professional, finance department was professional, but the service department refuse to address a safety issue on the car that i ask them to More

Easy to Make Appointments and Have Service Done I have had my Acura TLX for a year now and I have been very happy with it. I have brought it in for scheduled maintenance - oil changes and a tire ro I have had my Acura TLX for a year now and I have been very happy with it. I have brought it in for scheduled maintenance - oil changes and a tire rotation - - twice, and again yesterday for an inspection sticker. Every time I have brought my car in, the service staff at Herb Connolly Acura has been great and very easy to work with. I have scheduled my appointments online. It has been as simple as choosing the next available appointment, and basically, going right over there, and minutes later dropping the car off. The fact that they wash the car is great, and is really a very appreciated service that you don't get elsewhere. More

Best experience possible My experience with herb Connolly Acura was the best experience I have ever had with a dealership!!! I wish I lived closer to benefit from there servic My experience with herb Connolly Acura was the best experience I have ever had with a dealership!!! I wish I lived closer to benefit from there service department!! They made sure I left their show room happy. They also made sure I felt comfortable with the deal that was presented. So glad I ended up with John Delmonaco the sales representative because he made sure I understood everything I was signing and explains in great details throughout the car buying experience! Also happy with the finance representative Nick Mazzotta. He was very nice and also explained in great detail all of the services herb Connolly Acura offer and which I could benefit from. More