Back

MetroWest Acura

Framingham, MA

4.4
1,522 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids. At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle. At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
Contact Dealership

500 Worcester Rd

Framingham, MA

01702

Directions

By Type

Showing 1,522 reviews

October 26, 2016

Routine Service Easily booked and accomplished with no upselling! Knowing that the next service is a big one, I was informed of timing and price. I even got a very c More

by Just me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 26, 2016 -

MetroWest Acura responded

Thanks for sharing your experience!

October 25, 2016

good experience I just bought a used car from Jimmy Goon. He was so patient and answered all my questions. The buying experience was pretty smooth and I am happy abo More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Goon
Oct 25, 2016 -

MetroWest Acura responded

Thank you for sharing your experience. We appreciate the business!

October 25, 2016

Airbag recall Scheduled a service appointment to have my 2010 TL driver-side airbag replaced under the well publicized recall. Arrived early. My car was taken in im More

by SANFORD.FRIEDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Berkman
Oct 25, 2016 -

MetroWest Acura responded

We're glad to be of service!

October 24, 2016

Great experience Made a last minute appointment for an oil change. The Service Representative was friendly, helpful, and got me out of there in under an hour. More

by HANNAHCHACELEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 24, 2016 -

MetroWest Acura responded

We're pleased to help, thank you for your business!

October 24, 2016

Excellent Service Department Service Manager Jim Brown is the BEST. His problem solving skills are first rate. You will not find a better service department and be treated with un More

by JCJFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brown
Oct 25, 2016 -

MetroWest Acura responded

Thank you for your business!

October 24, 2016

Another great automobile service. The service with David was professional and expedient. He explained everything clearly and had me in and out of the dealership very quickly. As alwa More

by Robert from Stow, Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Service
Oct 25, 2016 -

MetroWest Acura responded

Thank you for the review. We're pleased to be of service!

October 24, 2016

No hassle and always good service Service manager was very helpful, a bit busy for Fri morning. Special shout out to greeters, who went out of their way to be helpful and courteous. More

by KayZee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 25, 2016 -

MetroWest Acura responded

We appreciate your business, thank you!

October 20, 2016

Service of brake system Brought my Acura RDX in for issue with brakes. Dave researched issue and found that it was covered with no cost to me under a special bulletin. More

by JCROWLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in customer check in
Oct 20, 2016 -

MetroWest Acura responded

Thank you for the review!

October 19, 2016

Professional, completed as promised Easy to schedule. No waiting for check-in. Comfortable waiting area with coffee. Air bag recall completed in an hour as promised. Car was washed. More

by wtafuri
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 19, 2016 -

MetroWest Acura responded

Thank you for the review, we're glad to be of service!

October 19, 2016

always excellent This was another warranty repair (air bag; earlier = clutch software). I have been using this dealer for my cars and all service since 2003, which te More

by ALICESAPIENZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin (service), Gil Berkman
Oct 19, 2016 -

MetroWest Acura responded

Thanks for your continued business, it's well appreciated!

...
85
...