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MetroWest Acura
Framingham, MA
1,522 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
July 11, 2016
Best Service Center in New England I have been getting great service at Herb Connolly Acura for over 20 years and it is hard to imagine going anywhere else. My last car was a 2001 Acur I have been getting great service at Herb Connolly Acura for over 20 years and it is hard to imagine going anywhere else. My last car was a 2001 Acura MDX. They serviced it and got me service deals I couldn't imagine until the day I limped into the dealership with a dying transmission. My current 2015 RDX has 35,000 miles. I keep it serviced whenever it needs it. I get a loaner when I need it. I get a pleasant greeting no matter when I arrive. Everything has been great. I wouldn't go anywhere else. More
by ALAN LEVIN
Verified CustomerEmployees Worked With
Cindy Casella
July 10, 2016
Leased Acura MDX here I was looking for good deals to lease a car. Been in multiple dealerships. Spent a lot of time found nothing. But when I came here the stuff are very I was looking for good deals to lease a car. Been in multiple dealerships. Spent a lot of time found nothing. But when I came here the stuff are very friendly and very professional. The care bout your time and understand your needs. The deal I got no one could bit. This dealership is highly recommended. More
by Ilana Kantorovich
Employees Worked With
Toby Mulloy, Neil Finch
July 08, 2016
Great Service Dave is great to deal with very personable and upfront about everything. I have been getting my car serviced here off and on for over 8 years, The onl Dave is great to deal with very personable and upfront about everything. I have been getting my car serviced here off and on for over 8 years, The only reason i was off was because I bought a Lexus but I am back to an Acura know and wont go anywhere else!! More
by JOE K
Employees Worked With
Dave Hansen
July 08, 2016
Great service, on time delivery Easy to get appointment, great service, comfortable waiting area with good wifi and Starbucks coffee, friendly and courteous staff, no pushing for ext Easy to get appointment, great service, comfortable waiting area with good wifi and Starbucks coffee, friendly and courteous staff, no pushing for extra services Pricing similar to all Acura dealership is expensive.. More
by Mdxowner
Employees Worked With
Do not remember.. Was not my regular guy as I had to take an early appt.
July 07, 2016
regular service this is the best service department in Massachusetts , excellent every time I come here, , no waiting, car was cleaned perfectly, in and out in an ho this is the best service department in Massachusetts , excellent every time I come here, , no waiting, car was cleaned perfectly, in and out in an hour as promised. More
by BSHU
Employees Worked With
Jacob ( sservice writer)
July 05, 2016
Excellent Easy to get appointment and loaner car, place is in good location easy to get to,friendly staff, work is completed on time, Clean waiting room and Easy to get appointment and loaner car, place is in good location easy to get to,friendly staff, work is completed on time, Clean waiting room and Good coffee!!!. More
by SLANDAJ
Employees Worked With
Cindy Cacella
July 05, 2016
Purchasing a used vehicle I was pleased with the comparison details although I compared before I came. Price was very competitive, the salesman, John was non-pressure. Just wis I was pleased with the comparison details although I compared before I came. Price was very competitive, the salesman, John was non-pressure. Just wished I had that second set of keys. More
by TEXMASSMAN
Employees Worked With
John Delmonaco, Nana Hagan
July 05, 2016
Great Experience I called the dealership to see about any outstanding recalls for my 2004 MDX. There was 1 recently for the airbag. I set up the appt. when it was good I called the dealership to see about any outstanding recalls for my 2004 MDX. There was 1 recently for the airbag. I set up the appt. when it was good for me. When I got there, the shuttle had left already. I waited in the waiting room. And when the shuttle was still not available Dave gave me a loaner car instead. He kept me updated on the progress. Everything was great except I had to give back the 2016 loaner car. Lol More
by JUNIOR2VOD
Employees Worked With
Dave Hansen
July 01, 2016
Always good service Jim Brown with his staff of Service Advisors and Technicians always take care of its customer. Is that simple. My wife and I have never consider goin Jim Brown with his staff of Service Advisors and Technicians always take care of its customer. Is that simple. My wife and I have never consider going to another service department. More
by BORI111_61
Employees Worked With
Eric, Toole
