MetroWest Hyundai

MIKES REVIEW EXCELLENT DEALERSHIP AND GREAT SALES DEPARTMENT EVERYBODY I ENCOUNTERED WAS FRIENDLY AND KNOWLEDGABLE AND THEY REALLY CARED ABOUT MY BUYING EXPERIANCE EXCELLENT DEALERSHIP AND GREAT SALES DEPARTMENT EVERYBODY I ENCOUNTERED WAS FRIENDLY AND KNOWLEDGABLE AND THEY REALLY CARED ABOUT MY BUYING EXPERIANCE IT WAS A VERY SATISFYING BUYING EXPERIANCE More

L I have worked with Roy Porter both times that I have arranged to lease an Elantra. My mot recent visit was my third and I now have a third vehicle fo I have worked with Roy Porter both times that I have arranged to lease an Elantra. My mot recent visit was my third and I now have a third vehicle for the next 3 yrs. Roy is a very good salesperson! He is patient knowledgeable. Offers reassurance when appropriate and does not hurry thru the orientation. He is pleasant and always helpful! When I come out for service I always look for him as I like to touch base with him! I am happy to recommend him when others consider visiting the Framingham facility More

Great, fast service Herb Connolly provided great service both over the phone and in person. The Salesperson, Wens, was excellent. Very friendly, knowledgeable, and profes Herb Connolly provided great service both over the phone and in person. The Salesperson, Wens, was excellent. Very friendly, knowledgeable, and professional. The car I was interested in was waiting and ready for a test drive before I arrived and the staff worked to ensure I could take it home the same day. I would definitely recommend this dealer to anyone looking for a Hyundai. They were upfront and honest about pricing and gave me a fair deal on my trade in. More

Quality Service It was an enjoyable experience purchasing my vehicle at Herb Connolly Hyundai. The sales representative and finance manager really helped me to secur It was an enjoyable experience purchasing my vehicle at Herb Connolly Hyundai. The sales representative and finance manager really helped me to secure the vehicle to be within budget range. The sales representative provided excellent customer service. I was well pleased with the staff that assisted me in purchasing the vehicle. More

Smooth as butter! Thanks for making this an enjoyable expeience. The famiy vibe comes through, and this goes a long way to developing a trusting relationship in a shor Thanks for making this an enjoyable expeience. The famiy vibe comes through, and this goes a long way to developing a trusting relationship in a short period of time. More

Run, don't walk OUT of this dealership! Incompetent and questionable tactics from management. Took over 1 week to get vehicle on a cash transaction. Management told us we had to write a go Incompetent and questionable tactics from management. Took over 1 week to get vehicle on a cash transaction. Management told us we had to write a good review to corporate Hyundai (Steve). Paperwork has never been delivered to us, despite stating it was being sent overnight. More

Easiest car I ever bought I have owned about 5 new cars and this was the easiest experience I've had. Everyone who helped close the sale at the dealership was very nice - not i I have owned about 5 new cars and this was the easiest experience I've had. Everyone who helped close the sale at the dealership was very nice - not in the typical "car sales" kind of way. They were pretty genuine. The longest decision we had to make was which "added extra" package we wanted to take. Of course they really don't tell you about the extended warranty up front. Nick Larochelle, the finance manager, was somewhat thorough but was well coached in trying to get us to buy the next package up. It would be nice if they would tell you that before you agree to a deal because you have to make a decision pretty much then and there, which can be several thousand dollars more to pay. Also, I had a loose gas cap that set off a check engine light with 125 miles on the car (I didn't know until later that it was a loose cap) and service wanted me to make an appointment?! I would think they would tell me to bring it right in and give me a loaner car if I wanted. Geez, I spent over $30,000 on this car and had it 2 days - you'd think they would be more accommodating!? Otherwise, it was a really good experience. Peter, the salesman I bought the car from, is a nice guy. Maybe giving a little too much information about other clients and was a pretty loose talker, but I think we were easy clients and he knew we were buying pretty quickly so he got comfortable knowing the sale was in the bag. Easton Porter was a great guy - not too pushy and very friendly. More