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MetroWest Hyundai
Framingham, MA
964 Reviews
At MetroWest Hyundai, we are dedicated to helping you find the perfect luxury vehicle for your needs. Our dealership in Framingham, Massachusetts, provides an impressive selection of sedans, SUVs, sports cars, and hybrids, plus a knowledgeable staff to make your shopping experience enjoyable. Our financing and leasing options are tailored to fit your needs, and our sales team will assist you in choosing the perfect car and features. Additionally, our experienced service department is committed to providing you with the ultimate driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 964 reviews
September 28, 2026
The WORST customer service ever! Look up incompetent and their picture is displayed! Why make service appointments if they're not taken seriously? Look up incompetent and their picture is displayed! Why make service appointments if they're not taken seriously? More
by Barb Lew
Employees Worked With
Francie
September 23, 2026
Excellent customer service! Prompt service. Courteous and knowledgeable staff. Great customer waiting room while car is being serviced. Prompt service. Courteous and knowledgeable staff. Great customer waiting room while car is being serviced. More
by LE
Employees Worked With
Customer service Center
September 21, 2026
We had a good experience here. They were clear, courteous, and easy to deal with. Even when there was a hiccup with the final delivery, they promptly fixed the situation. They were clear, courteous, and easy to deal with. Even when there was a hiccup with the final delivery, they promptly fixed the situation. More
by Swhelman
Employees Worked With
Liam, Josue
September 17, 2026
My husband and I walked into the dealership a few weeks ago and met with Caden Allen immediately who we found to be a friendly sales professional. We told him we were interested in the IONIQ5. We had a goo ago and met with Caden Allen immediately who we found to be a friendly sales professional. We told him we were interested in the IONIQ5. We had a good experience with him, took the car out for a test drive and told him we were very interested but needed to get back to him in a day or two to make a decision on leasing the car. Caden was very responsive and informative as to our options and we decided to lease the car that we are now driving and are we very pleased with the result. Still learning all the bells and whistles. More
by Mattieschadt
September 16, 2026
I took my car to a different dealership first to address several recalls on my car and was sent home because there was a seatbelt related recall and they didn't have the part. Instead of doing the software several recalls on my car and was sent home because there was a seatbelt related recall and they didn't have the part. Instead of doing the software updates while I was there I was sent home. At Metrowest they took my car and completed all of the recalls. They provided me with a rideshare back home and back to the dealership since it would take a few hours. Only issue was that I asked for wiperblades to be replaced and it was done without first telling me the cost. More
by rachel.weigensberg
Employees Worked With
I only dealt with Jack in the service department
September 16, 2026
Very efficient drop off and pick up process, and great communication throughout the service from the coordinator. communication throughout the service from the coordinator. More
by dcarroll74
Employees Worked With
September 16, 2026
Max was great to work with. He made the entire car buying process seamless and enjoyable He made the entire car buying process seamless and enjoyable More
by stcurran8
Employees Worked With
