MetroWest Hyundai

Great Service My previous car got totaled and I came back here and got a good deal for another car. So this is the second time I am going to them for a Sonata. My previous car got totaled and I came back here and got a good deal for another car. So this is the second time I am going to them for a Sonata. More

purchase of lease I was pleased with the treatment I received when renewing my lease and the people who helped me...Roy Porter, Wence, and Steve the manager. Roy was ve I was pleased with the treatment I received when renewing my lease and the people who helped me...Roy Porter, Wence, and Steve the manager. Roy was very good about setting up my blue tooth and showing me the new parts of my Sonata Sport. More

Fair Pretty much what you expect leaving the dealership, feeling of being taken for a ride and overcharged. They charged me for floor mats, and I just boug Pretty much what you expect leaving the dealership, feeling of being taken for a ride and overcharged. They charged me for floor mats, and I just bought a 28K vehicle with them. More

Great experience times two! Had a great experience with Bill and when he was tied up, someone always made sure to keep me updated. Great team environment! The finance team was a Had a great experience with Bill and when he was tied up, someone always made sure to keep me updated. Great team environment! The finance team was also great. May daughter worked with Nick and I worked with Moe - made sure we understood all the details and did not try to hard sell add-ons that we didn't need. More

Top Notch Experience Our entire interaction with this dealership was professional and very customer-focused. It turned out the day we were scheduled to pick up our car was Our entire interaction with this dealership was professional and very customer-focused. It turned out the day we were scheduled to pick up our car was Mother's Day. We don't live near the dealership and after arriving, we saw a sign on the door that the dealer was closed for Mother's Day. Just then, we noticed Wens, our sales person, was right inside the door. He came in on his day off to make sure we got our car, and spent time (even in the rain) walking us through all of the details of our car to ensure we were satisfied. Truly exceptional service experience. I had not been to Herb Connolly previously, but would definitely recommend this dealership. More

purchase of car not a pressure sale-very low key but effective. Salesman Roy porter excellent as well as sales manager Steve Sexton. i would definitely recommend this not a pressure sale-very low key but effective. Salesman Roy porter excellent as well as sales manager Steve Sexton. i would definitely recommend this dealership. More

Extensive Service Plan Offer It is discouraging at the time of a new car purchased to be offered for many extra $$$$$ an extensive service plan. Hyundai is saying "things will go It is discouraging at the time of a new car purchased to be offered for many extra $$$$$ an extensive service plan. Hyundai is saying "things will go wrong with this new car and you want to protect yourself against this by paying even more $$$$$ today. Don't they have confidence and pride in their cars?" Very unpleasant! We weren't pressured to purchase extensive service plan, that was good. More

My new Hyundai Roy Porter is awesome...not pushy, but you won't want to leave without buying a car :) This is the 3rd car for our family and it won't be our last. Roy Porter is awesome...not pushy, but you won't want to leave without buying a car :) This is the 3rd car for our family and it won't be our last. More

Herb Connolly This is the fourth Hyundai purchased by our family - all through Herb Connolly. The courtesy and friendliness of their staff is excellent. The servi This is the fourth Hyundai purchased by our family - all through Herb Connolly. The courtesy and friendliness of their staff is excellent. The service department is thorough and all service needs explained. For us, the only automobile dealer we will continue to work with for future purchases. More

Great Customer service I have visited 2 other dealerships before walking in at Herb Connolly, Jeff Tang quickly understood what I was looking for and I end up with the car t I have visited 2 other dealerships before walking in at Herb Connolly, Jeff Tang quickly understood what I was looking for and I end up with the car that meet my needs and fits my budget. I'm very happy with the purchase. More