MetroWest Hyundai

The staff that provided me with help were very knowledgeable of their inventory and features. knowledgeable of their inventory and features. More

They were helpful and knowledgeable on the vehicles they had available…and provided me with exactly what I was looking for had available…and provided me with exactly what I was looking for More

Fast and Easy process for buying a car. Friendly staff and Very Helpful. I love my new Santa fe!! Friendly staff and Very Helpful. I love my new Santa fe!! More

They have lost my future business due to service center screw ups x 2 which cost me hours of my time and wasted trips. screw ups x 2 which cost me hours of my time and wasted trips. More

Great customer service. Everyone was very helpful and clear. Only issue was took longer than expected to get car and the price of lease changed from what we agreed upon. Everyone was very helpful and clear. Only issue was took longer than expected to get car and the price of lease changed from what we agreed upon. More

The sales representative was very polite, helpful and knowledgeable about the vehicle. It was a very pleasant experience. knowledgeable about the vehicle. It was a very pleasant experience. More

I am happy with my car, but the purchasing process was not ideal. I went way out of my way to visit this dealership (90 miles one way) because they were the only dealership that had a Hyundai Ioniq 5 for not ideal. I went way out of my way to visit this dealership (90 miles one way) because they were the only dealership that had a Hyundai Ioniq 5 for me to test drive. The car ended up being much more expensive than the price that was listed on their website, so I ended up not deciding to buy the Ioniq 5. I worked with Peter who was very helpful to me the moment I arrived at the dealership. He was not pushy and listened to my needs and what I was looking for in a car. At my second visit here after my new car arrived, i came back to sign paperwork. the finance manager was very pushy and rude when I said I didn’t want the dealership warranty. He told me that my car will have NO warranty if I decline this (not true) and that I didn’t have time to think about it or decide later. He would not take no for an answer, and it made the whole experience very uncomfortable and unprofessional. A week later when my brand new car was delivered to me it had a dent and scratch on the fender before I even got the keys. I emailed Doug Connolly, who said I would have to drive back there to have it fixed. I asked if I could have it repaired at a local dealership since Herb Connolly is over an hour and a half away from where I live. He said that was fine and that Herb Connolly would take care of repair costs. I got a quote from a local dealership and sent it back to the Doug. When I sent him the estimate I got from the repair shop, he said it seemed too expensive and I would have to bring it back to Herb Connolly for them to look at it. I am not responsible for the damage, and quite frankly it should have been noticed and fixed before the car was even delivered to me.. I shouldn’t have to go through all this hassle to get it resolved. I am not happy with my overall experience More

Attentive; interested in your satisfaction; no pressure; easy to work with, professional, excellent personal service; family-run business willing to work with customers genuinely. easy to work with, professional, excellent personal service; family-run business willing to work with customers genuinely. More

They had a great inventory, worked quickly and everybody provided high quality service. Highly recommend. provided high quality service. Highly recommend. More

It is conveniently located on Route 9. We had a great experience with our salesman, Josh Davis. He was polite and knowledgeable. He helped us find the best vehicle to meet our needs whi We had a great experience with our salesman, Josh Davis. He was polite and knowledgeable. He helped us find the best vehicle to meet our needs while respecting our budget. More