MetroWest Hyundai

I recently purchased a Hyundai Accent from Sales Agent Roy Porter at Herb Connolly Hyundai in Framingham. I was very pleased with the customer service I got while purchasing my car. Roy was very friendly Roy Porter at Herb Connolly Hyundai in Framingham. I was very pleased with the customer service I got while purchasing my car. Roy was very friendly and went out of his way to make sure I got everything I was looking for. He also had a great sense of humor which made it all the more enjoyable to buy a car at the dealership. More

I visited Herb Connolly Hyundai over the summer having already decided I wanted to buy a 2013 Elantra. I had test driven the car at another dealership. I did want to see the Limited trim line, and Peter w already decided I wanted to buy a 2013 Elantra. I had test driven the car at another dealership. I did want to see the Limited trim line, and Peter was great in explaining what the differences were between the Limited and the GLS, and also the differences in the Limited with and without the technology package. This being my first car purchase on my own, as a single woman, I was a little apprehensive as to how the negotiation would go. I came to the dealership armed with a "best price" from Consumer Reports that was quoted by Herb Connolly. This made the negotiation relatively seamless. I simply gave Peter the quote from Consumer Reports and he matched the price. I left knowing I got a good deal and Peter sold himself a car. All other parts of the process (financing, pickup, etc.) were seamless. Four months after driving my new Elantra off the lot I was rear ended on the highway at a high speed. Due to the damage to the car's frame, it was declared totaled. That said, I was not hurt so in that respect the car held up well. I called Peter looking for the same exact car, and within an hour he had located a car for me and worked out a price. He took my deposit over the phone and the next day I went in to sign the papers. In both processes I was treated with kindness and respect by everyone at the dealership that I dealt with. After my accident I called Herb Connolly to see, if the car were to be repaired, what effect that would have on the warranty. The individual I spoke with assured me it would not, and offered me some candid advice for dealing with the insurance company. I appreciated it. More

Great services provided at herb Connolly Hyundai, fantastic sales team. They helped me pick the right vehicle that would fit my needs, and Easton porter one of the sales manager made the negotiation fantastic sales team. They helped me pick the right vehicle that would fit my needs, and Easton porter one of the sales manager made the negotiation much easier process. More

I was looking for a 2014 white Santa Fe limited and I called almost every dealer in Massachusetts. Ever other dealer could not get it or gave me the run around just to get me to come in. I called Roy Po called almost every dealer in Massachusetts. Ever other dealer could not get it or gave me the run around just to get me to come in. I called Roy Porter told him what I wanted and I told him that I was extremely fed up with car salesman and I did not want my time wasted. He assured me that he would get me what I needed and told me to come in that day. My husband and I Went in that day and two days later my 2014 white Santa Fe was ready for Pick up. Roy was very hands on and showed us how to work everything in the car. Roy and the staff at Hyundai were so nice and helpful and made my car buying experience seem effortless. I will defiantly buy from them again and My husband and I LOVE OUR CAR!!!!' More

Great overall service. Bill listened and then suggested the car. We got a good deal on lease. They worked with us to give a good price. Will recommend the dealership. the car. We got a good deal on lease. They worked with us to give a good price. Will recommend the dealership. More

We had to get a car suddenly, and were not happy about it, at all. But Steve was very helpful in helping us get the car we wanted at a price we can afford AND we did not walk away wondering "what just ha it, at all. But Steve was very helpful in helping us get the car we wanted at a price we can afford AND we did not walk away wondering "what just happened?" We felt like he was honest and fair. He has been great with follow up after the fact, also. We have owned Hyundai's before, and this was the best experience yet! If you are in the market for a Hyundai, he's your guy. More

I had been to a few local dealers but was referred to Herb Connolly by my credit union. I went there knowing exactly what I wanted and where I wanted to be price wise. I did have a someone difficult situ Herb Connolly by my credit union. I went there knowing exactly what I wanted and where I wanted to be price wise. I did have a someone difficult situation, but Steve and Moe worked with me to get me exaclty what I wanted and needed, not what they wanted me to get- meaning they listened to my situation and what would work best for me. It is the car I wanted for a better price than we originially thought. I would recommend Steve and Moe to anyone looking for a car. They were friendly and had great customer service! More

My experience with Bill Singh was excellent. He was extremely knowledgeable, polite, and patient with us as we worked through the process. While we were leaning towards not buying a Hyundai, after the extremely knowledgeable, polite, and patient with us as we worked through the process. While we were leaning towards not buying a Hyundai, after the 2nd meeting with Bill, he helped us understand why it was a better choice for us than the Mazda CX-9 that we were very seriously considering. He is a wonderful asset to Herb Connolly Hyundai More

I spoke with Kasio prior to going to the dealership. I I spoke with Kasio prior to going to the dealership. I explained my credit concerns. He took the time to speak with the Finance people and got back I spoke with Kasio prior to going to the dealership. I explained my credit concerns. He took the time to speak with the Finance people and got back to me with REAL WORLD answers, NOT the answers used by a lot of dealerships to get you in the door. I met him at the dealership at 3PM on a Saturday afternoon. We discussed my needs and what I knew I could afford. He understood that first I needed to know about financing and what I could afford. Again without going through all the steps other dealers insist on Kasio, Doug and Tarvis took the time to run my credit, speak with the lenders and get questions to the answers they asked. Although the dealership closed at 6PM, not only were they able to sell me the car I wanted, Doug insisted on delivering the car that night!!! They experience reminded of me of how dealerships used to operate, listen to the customer, work to sell the customer what they want and that little extra efforts to make the transaction take place while I was there.... pretty refreshing. Most interesting part of my experience I bought a brand of car I never would have considered and I'm very pleased with my Hyundai and the financing that they arranged for me. More

Kassio was very helpful in terms of picking out a car with my wants and needs. He was very knowledgeable with all of the technology in my Azera. I highly recommend this dealer and felt very comfortable t with my wants and needs. He was very knowledgeable with all of the technology in my Azera. I highly recommend this dealer and felt very comfortable throughout the whole process. More