MetroWest Hyundai

My experience at Hyundai in Framingham,Mass was OUTSTANDING!!!!!! Every person I dealt with in buying my new car was above & beyond friendly, helpful & polite in ALL areas. Answered all my question OUTSTANDING!!!!!! Every person I dealt with in buying my new car was above & beyond friendly, helpful & polite in ALL areas. Answered all my questions & made my experience that much better. I LOVE my new car & i highly recommend stopping in. You will be treated as you should be there. I was very surprised that the day I picked up my new car that, Jimmy (my salesman) actually showed me & introduced me to the people that run the service department. Nobody in my previous "buying experiences has ever done that"). Bravo~ Hyundai!!!!! Very Happy! thk~you!~!!! More

After looking at several dealerships, I drove 45 minutes to Herb Connolly based on excellent customer reviews. It was well worth the trip. I met Sean Barry who was awesome from the start. I explained to him to Herb Connolly based on excellent customer reviews. It was well worth the trip. I met Sean Barry who was awesome from the start. I explained to him I had a strict budget to work with and he went above & beyond to negotiate on my behalf with management (Eric). To make a long story short Sean came pretty close to my limit for a used car with no pressure to buy. While the vehicle took a while to be prepared for sale, Sean gave me a tour of the dealership's facility and explained to me the importance of the customer to Herb Connolly. While in the waiting room Sean checked on me several times and bought me a soda. I was also contacted by Sean the day after I bought the car to see if I or my wife had any questions, and to make sure we were happy. This is why I would highly recommend Herb Connolly of Framingham MASS to anybody who is in the market for a new or used vehicle. Don't be afraid to ask for Sean as he is professional in every sense of the word. Thank you Herb Connolly!!!! More

I recently purchased a 2011 Hyundai Sonata at Herb I recently purchased a 2011 Hyundai Sonata at Herb Connolly Hyundai in Framingham, MA. The salesman, Mr. David Hamilton, was very pleasant and prof I recently purchased a 2011 Hyundai Sonata at Herb Connolly Hyundai in Framingham, MA. The salesman, Mr. David Hamilton, was very pleasant and professional to work with. I have nothing but high praise for Mr. Hamilton and the Herb Connolly Hyundai organization. After comparing, test driving, and researching several different similar size automobiles from various manufacturers, I had decided to purchase a Sonata. My only questions were whether to purchase an automatic or manual transmission, and which Hyundail dealership to purchase from. After deciding on the transmission, my next major requirement was color/options. David was able to quickly find a Sonata with the exact color/options that I wanted, and we very quickly settled on a price which I was extremely happy about. If looking for a Hyundai, I would highly recommend checking out Herb Connolly Hyundai. More

Salesperson was knowledgeable and easy to work with. They gave us a good price on exactly the car we wanted. It was a fast and easy sales process. Car was ready and prepped when I wanted to pick it up They gave us a good price on exactly the car we wanted. It was a fast and easy sales process. Car was ready and prepped when I wanted to pick it up and the final paperwork process was efficient. I would deal with them again. More

Customer service/sales still uses the two-man-tag-team model sales method (guy in the back room) for customer negotiations. I visited the dealership multiple times and wasn't fenced off from exiting, lik model sales method (guy in the back room) for customer negotiations. I visited the dealership multiple times and wasn't fenced off from exiting, like other dealerships. Quality of work: Sales was willing to go over different pricing alternatives and patiently explained the billing multiple times. Very laid back and friendly sales-force willing to answer technical questions or find answers to inquiries. These guys are willing to provide quotes and are able to backoff from the customer enabling them to evaluate and negotiate in the future. We could've done a little better with price negotiations. However, my overall experience was pleasant and the final price lockdown was lower than initial sticker targets. If you come in prepared knowing the car and packages you want, these guys will make efforts to accommodate. More

Great Service! The sales rep was understanding and very patient in showing us different alternatives that fit our budget.They were not pushi and allowed enough time for us to make our mind. At time of pric patient in showing us different alternatives that fit our budget.They were not pushi and allowed enough time for us to make our mind. At time of price negotiation they came down to a reasonable price. Once we purchased the car the sales rep took the time to explain every single manual, and all features and buttons in the vehicle. They even help us set up the bluetooth. Thanks! More

Great customer service. No hassle dealership. Professional, friendly, and just seemed like good guys not trying to haggle or play you. Great experience! what more to you want me to say........ Professional, friendly, and just seemed like good guys not trying to haggle or play you. Great experience! what more to you want me to say........................................................................... More

We purchased a Hyundai Azera on 9-1-10. Prior to visiting dealerships we sought price quotes. Herb Connolly Hyundai gave us the lowest quote for an Azera. When we arrived we were offered a friendly greeting dealerships we sought price quotes. Herb Connolly Hyundai gave us the lowest quote for an Azera. When we arrived we were offered a friendly greeting from Roy Porter and an extensive test drive. In between driving the car and making our final decision we received very little pressure from Roy (in sharp contrast to salesmen from other dealership where we evaluated the competition).There were minor issues with the preparation of the car for pick-up. Roy and his manager bent over backwards to address the issue and offered free extended services as compensation for the (minor)inconvenience. Overall a great experience. More

I would recommend Herb Connelly Hyundai in Framingham to any woman who is nervous about going into a car dealership by herself. I was looking for a certified used suv and was comparing prices between a Hon any woman who is nervous about going into a car dealership by herself. I was looking for a certified used suv and was comparing prices between a Honda crv at bernardi Honda in Natick and the Hyundai Santa Fe at Herb Connelly in Framingham. When I walked in the door I was greeted by Roy. He was very friendly and welcoming. He asked what I was looking for and was very quick in pulling around the Santa Fe that I was interested in. He went over everything in the car with me before we went on a test drive. He was very respectful and courtious. He also was very informative about the car. He didn't pressure me when i told him i had an appointment at honda to look at crvs. he did bring over the owner to go over some numbers with me and gave me his cell phone number to call if i didn't like the honda. when i went to honda bernardi i was immediately turned off by the sales staff. after seeing the contrast between the two dealers, I was even more certain that I wanted to buy my car from roy at herb connelly hyundai. I would recommend them to anybody. More

(This is for the Hyundai location in Framingham, not Natick..they moved) I went to the dealership on a Saturday and misunderstood that I would not be able to drive it home that day (it was a lease and Natick..they moved) I went to the dealership on a Saturday and misunderstood that I would not be able to drive it home that day (it was a lease and we weren't swapping plates so we needed to deal with the registry). I had been dropped of and had no car. The salesperson offered to drive me home which was 45 minutes round trip. I ended up getting the car the following Monday. Again the salesperson helped me out by picking me up at the local train station a few miles away so I could get to the dealership. More