MetroWest Hyundai

Had a great experience buying my new Hyundai Ionic 5 Limited from this dealership. I especially wanted to give kudos to Sam Evans and Sam Willis for their exceptional service. Sam Evans made sure that w Limited from this dealership. I especially wanted to give kudos to Sam Evans and Sam Willis for their exceptional service. Sam Evans made sure that we got the car we wanted and got it ready with all the requirements done on time. Sam Willis was extremely helpful in giving an overview of each and every feature in the car. He spent almost an hour patiently explaining everything about the car. He ensured that all our questions got answered before we left the showroom with the car. Both the Sams also helped us in fixing credentials for myHyundai app which we accidently disabled the next day. Overall, we had a great experience working with this showroom (especially Sam Evans and Sam Willis) in buying our first EV. More

Josh Davis and Samuel Evans were awesome at delivering our new Genesis GV80 and went through everything we needed to know about the car from the app on the phone to inside the car. There are a lot of bell our new Genesis GV80 and went through everything we needed to know about the car from the app on the phone to inside the car. There are a lot of bells and whistles we did not know about before speaking with Josh. He was diligent, courteous and knowledgeable while reviewing everything inside and outside of the car. We enjoyed buying our car from Samuel Evans and ending delivery with Josh Davis from Herb Connolly Hyundai / Genesis. More

Josh Davis was excellent! Went through all aspects of the car like a true professional. Went through all aspects of the car like a true professional. More

Had a great experience buying my new Hyundai Santa Fe from this dealership. The guy who helped me learn how to use everything was especially great. from this dealership. The guy who helped me learn how to use everything was especially great. More

Was trying to sell my car privately, when they reached out saying how interested they were in buying my vehicle at my set price. I was extremely thorough on my private listing about the current state of t out saying how interested they were in buying my vehicle at my set price. I was extremely thorough on my private listing about the current state of the vehicle. I told them I was an hour away and not to waste my time, but I get there and they tell me they don't even want the car because of a scratch on the car which was explicitly outlined and received its own close-up photo on my listing. Bunch of idiots. Not surprised. Reading reviews below I'm not the first person this happened to either. BEWARE More

Trash Dealership. They took my car on a 100 mile joy ride! not a test drive after service. this was a brand new car being delivered and these xxxxxxx took the car all They took my car on a 100 mile joy ride! not a test drive after service. this was a brand new car being delivered and these xxxxxxx took the car all over the state of Massachusetts before delivering it to me in filthy condition, with less than a half a tank of gas and an issue with my brakes. More

If I could give zero stars I would. Had a 9:30 appointment for 2 recalls (thanks Hyundai). When making appointment was told 90 mins. Got there and they lauged and said 3 hrs. 4 hrs Had a 9:30 appointment for 2 recalls (thanks Hyundai). When making appointment was told 90 mins. Got there and they lauged and said 3 hrs. 4 hrs later I call and they say "no update the guys are at lunch". How much longer? No clue. Has it been looked at? No clue. Go in to pick up car and was told "we do the best we can". Avoid at all cost. They do not care at all. More

Watch out for these guys! On a Hyundai Venue I offered 21000.00 on a 22335.00 car that did not include any of the rebates and incentives offered thru Hyundai. (1250.00 dollars On a Hyundai Venue I offered 21000.00 on a 22335.00 car that did not include any of the rebates and incentives offered thru Hyundai. (1250.00 dollars off.) This family owned dealership is so crooked that they let 85.00 kill a deal. I also offered to finance with them and pay a reasonable doc fee. How greedy are these companies.(VERY) Go somewhere else and look for a dealer that wants to sale you a car and not take advantage of a global pandemic. Sincerely, Dempsie More

The dealership had the car I wanted so I drove 3 hours to look at it. I had made an appointment on a specific car, however, when I got there there was already somebody looking at the car. The ended up not bu look at it. I had made an appointment on a specific car, however, when I got there there was already somebody looking at the car. The ended up not buying it but that was definitely frustrating. Further, all the cars were marked 5k over MSRP which was not advertised online. I was able to work out a deal but the communication was not great. I found out after the papers were signed that I would not be able to bring the car home that day and had to wait a week for it to be delivered. More

Tried gouging me with the vehicle upcharge, I don't accept this excuse since they make money on the spread between Invoice, MSRP and admin fees(neverminded the kickbacks from the manufacturer). Needles accept this excuse since they make money on the spread between Invoice, MSRP and admin fees(neverminded the kickbacks from the manufacturer). Needless to say, I refused the business; this review serves as a "market adjustment". More