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MetroWest Subaru - Service Center

Natick, MA

3.9
37 Reviews

37 Reviews of MetroWest Subaru - Service Center

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May 15, 2013

Jeff has been more than helpful with questions about getting my old, and now my new, phone to work with the bluetooth system. I am so grateful! He is easy-going, knowledgeable, and really goes the e More

by Pfc546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Ricard
March 22, 2013

Emailed the salesman from whom we bought the 2011 car about a recall notice repair and fixing a side mirror. No response. Called the service department, and Mike suggested bringing the car in (40 minut More

by rosepol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Montpelier
March 09, 2012

Marc Soloway was extremely helpful in going out of his way to assist me. I was at the service center to fix my car and he, a sales consultant, happened to be there and listened to my issue. He was able More

by shoes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Soloway
February 15, 2012

I love this place! I bought my 2011 outback there and everyone has been wonderful to work with from the fellow who sold me the car right down to the guys who greet me in the service bay. The waiting area More

by BlaggT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff was my salesman, Mike, the service manager
December 06, 2010

ZERO stars!! Go here under no circumstances. I am ZERO stars!! Go here under no circumstances. I am extremely UNSATISFIED with the service provided by Metrowest Subaru. I love my Subaru, and h More

by Jamie D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Bruno, Mike Sheehy
October 29, 2010

Specifically brought my 2008 Subaru Forester in for service because the check engine light came on with flashing cruise light. Also cruise control was not working on October 27th. Had to leave my car t More

by APFM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris and Sean
January 16, 2010

Yelled at over the phone by customer service. Couldn't diagnose a leaking head gasket. More

by bierhere
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Buono
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