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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,598 Reviews

1,598 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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May 30, 2021

I am giving this one star because I had to, this place has been a night mare since I bought my KIA car, the customer service has been awful, doing the regular inspection for the car was the worse I have d More

by Maggie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar, Ronaldo , Mike Dickman
Jun 18, 2021 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

April 26, 2020

This place is a joke .Took my car there for a oil change.some how one of my tires got damage in the shop.They gime a new tire but never the same one that I have.Lower quality. The engine oil was neve More

by Josemcolon57
Recommend Dealer
No
Employees Worked With
Giovanni
Apr 27, 2020 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

It seems like your visit with us wasn't up to par. If you could please let us know what went wrong contacting us at social@miamilakesautomall.com and include your name, reason for sub par visit and best way of contacting you. That way we can send it to upper management to get everything resolved.

March 10, 2020

Armando Velez was very attentive, and he kept updating me every chance he had. He gave me peace of mind and I was extremely happy with my fixed car ! More

by Jellysizzle
Recommend Dealer
Yes
Employees Worked With
Armando Velez
Mar 11, 2020 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thanks for the great feedback! We will always go above and beyond to ensure our customers are met with the absolute best in service. Enjoy your new car and we hope to see you soon!

January 09, 2020

gmc sierra 1500 2013 they fixed my GMC , I happy with know and recommend that dealership for ever. I would like recommend it , the person who attended me very well ,and hi More

by perezar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben (mechanic)
Jan 10, 2020 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

January 01, 2020

Recall on my truck Service done in a timely manner and very courteous service department. I would recommend it Let to others without hesitations. When repairs were do More

by jwcm9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

December 03, 2019

Sin contratiempos Fui a cambiar la batería del auto dentro del tiempo de la garantía. Gracias a Gregory el trabajo se hizo rapidamente y sin contratiempos. Mi auto tien More

by alfrebustillo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us this five-star feedback. We also appreciate all the kind words you have for the team members that made your experience a memorable one!

November 29, 2019

Horrible experience trying to return my lease. The person in charge was gone before 4:30 and management was dismissive, rude, unfriendly, irresponsible, never again. I had to leave and try to go in another d More

by E. Perera
Recommend Dealer
No
Employees Worked With
Mike Dickman
Dec 02, 2019 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We are disappointed to hear that your experience with us has been anything less than the best. If you could please reach us out at social@miamilakesautomall.com with the reason of the sub par experience, your name and the best way to contact you, we can go ahead and share it with upper management.

October 11, 2019

Great service personnel with outstanding attitudes and beautiful personalities from the people who takes your vehicle to the people you pay for the service! I love Miami Lakes Chevorlet! More

by Moss#13
Recommend Dealer
Yes
Employees Worked With
Gregory Mirabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us this five-star feedback. We also appreciate all the kind words you have for the team members that made your experience a memorable one!

October 10, 2019

I will never get another vehicle from Miami Lakes Automall again so I never have to deal with their service department. I take my car for an oil change /tire rotation and a recall. Come pick it up an More

by Lache1987
Recommend Dealer
No
Employees Worked With
Ihosvany Mesa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Gamez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Arce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leandro
October 08, 2019

Great Service! At Miami Lakes Automall, the employees are friendly, customer oriented, and professional. I go there because I want a reliable and knowledgeable deale More

by RayCamaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Ray, we always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us this five-star feedback. We also appreciate all the kind words you have for the team members that made your experience a memorable one!

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