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Michael Bates Chevrolet

Woodhaven, MI

4.4
424 Reviews

23755 Allen Rd

Woodhaven, MI

48183

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Showing 424 reviews

October 16, 2022

The sales department was friendly and helpful. The service department has not been helpful in replacing the upgraded floor mats that do not fit properly. I even offered to just have them replace More

by Equinox owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherry?
September 14, 2022

I have leased cars, and bought my last car, from This dealership. They are nice people. Honest people. I trust them. They have given me some great deals and beat Fords best price more than once!! I tru More

by SchnauzerloverfromGib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Smith
July 26, 2022

Purchasing our new 2022 Equinox was truly a pleasurable experience. We received excellent service from both Steve Hinojosa and Nick Payne. They both did their utmost best to provide us with a beautiful v More

by pattibasketcase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hinojosa, Nick Payne, Jazmyne Turner
May 15, 2022

On Star Sent an email indicating a problem with ABS. The dealership went above and beyond, with no service loaner vehicles available, they were able to plug into the car and there was nothing wrong! Pe More

by Kbedde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Capion, Phil Peters
April 13, 2022

This dealership is first rate from sales to service. We have other dealerships in the area but we keep coming back because everything is done in a professional manner. More

by Majojeke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Warsop
April 06, 2022

Jeff in service was wonderful. .....he was prompt and clear in his communications and made me feel like a valued customer. More

by deverran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
April 04, 2022

I could write a book about my experience but I am going to make it short and not very sweet! They had my truck sitting in their parking lot for 30 days and still hadn't looked at it. When I paid them a vi More

by Lance
Recommend Dealer
No
Employees Worked With
Phil Peters
April 03, 2022

Phil peters always keeps me informed of the process and gives accurate estimates on time they’ll need my vehicle. He always remembers me and instills me with confidence that the job will be done correctly More

by Jz48216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Peters
February 24, 2022

Jeff in Service was terrific, he provided an exceptional customer experience. Michael Bates Chevrolet service always does a nice job. More

by Josephnardone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Boik
February 12, 2022

Dishonest shady sales people using shady sales tactics. Mr. Bates have been contacted several times and has not returned any calls this dealership needs to be investigated. More

by 313Law
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DeShoun Kuhn
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