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Michael Bates Chevrolet

Woodhaven, MI

Overview
Reviews
4.6
553 Reviews
Call Dealership (734) 365-6790
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23755 Allen Rd

Woodhaven, MI

48183

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Showing 553 reviews

January 02, 2026

excellent customer service they dont waste your time they right on point very happy with the service More

by faautosale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane she is excellent
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Jan 02, 2026 -

Michael Bates Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 02, 2026

The service person that I dealt with was very rude. .. He was short with his answers and a snobby disposition. I had appt for 2pm.. I didn't get my vehicle back until 3:40 pm. There for just an oil ch More

by dgermain2000
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler he works out in the service area
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Jan 08, 2026 -

Michael Bates Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if you'd like to discuss your visit in more detail, please don't hesitate to contact us directly. Alternatively, let us know the best way to reach you, and we will be in touch. We'd love to get to the bottom of this and turn things around for you.

December 31, 2025

The team makes you feel like family. The staff are very personable. That’s why I continue to return and buy my car. More

by nikhpkns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Bates
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Jan 01, 2026 -

Michael Bates Chevrolet responded

Thank you for choosing Michael Bates Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2025

Great work. The people are always polite, easy to understand and helpful. Thank you again. More

by DENNISVALENTINE704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Dec 31, 2025 -

Michael Bates Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michael Bates Chevrolet.

December 30, 2025

Great service. Kelly went beyond to help me. Very happy. Explained everything on how to use the vech. More

by JUDY.ROACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly, Baron Johnson, Justin Hartman
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Dec 30, 2025 -

Michael Bates Chevrolet responded

Thanks for your feedback on your recent visit to Michael Bates Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

December 30, 2025

They took my car right away. I was very pleased with the prompt service did not wait more than one hour to get the car back. More

by LILARMELIN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baron Johnson, DaviD Kaczala
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Jan 05, 2026 -

Michael Bates Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 28, 2025

Prompt, quick, efficient. Great customer service. Love the vehicle that was recommended to me. Thank you! More

by carolannw62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DaviD Kaczala
Print
Dec 28, 2025 -

Michael Bates Chevrolet responded

Here at Michael Bates Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 26, 2025

The dealer was prompt with my appointment time. Very nice young man waited on me More

by linferg50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 26, 2025 -

Michael Bates Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 24, 2025

Great service as always Great Job Kelly And Justin taking Care To Make Sure Customers Are Happy More

by 67ultraclassic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly,Wise, Justin Hartman
Print
Dec 24, 2025 -

Michael Bates Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Michael Bates Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

December 24, 2025

Quick and efficient. Was surprised on how my vehicle was done in one day. Thank you More

by merzee1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan and Justin
Print
Dec 24, 2025 -

Michael Bates Chevrolet responded

Thanks for sharing about your experience with Michael Bates Chevrolet. We appreciate your business and hope to see you again soon!

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