Ryan was the reason I came into the dealership. He was persistent, but not pushy. He reached out to me on a few occasions and was patient with my schedule. Ryan was extremely helpful and sensitive of my time.
Overall experience was A+.
There should be more folks like Ryan on staff. I also thought Serab was helpful.
Nick was very helpful and he tried his best to get me in a (new 2 me) used car with my not so good credit. I very grateful and appreciative with him. Nick is very professional at what he does. Thank you, Nickolas.
Sincerely Mel V.
Although the car I came in to look at had been sold, I was very happy with my second choice. Car buying is an exhausting experience and Ryan made it as comfortable as possible. One small thing was that, on the prep of my car, there is blue sticky stuff on the back window and the car was really dusty inside. I know they were really busy, but we were there for almost 4 hours..
Very helpful and got a great deal. No pressure. Service friendly. Would definitely recommend to others and come back to this dealership again. Also like the fact that their service department are open on weekends.
I was greeted by Thomas Terry who showed me the car I came to look at. The battery was dead and car had a low tire as well as being dirty. Thomas brought out a portable jump starter and got the car going and we proceeded to get the tires to proper inflation before test drive. Thomas was knowledgeable on the car and features. I decided to purchase the car and he did all the paperwork for ther purchase. I was paying cash for the car so a mo minimum amount of paperwork was needed.
If I have one negative on the dealership it took way to long (2hrs.) to get to financial department for this cash sale.
Thomas Terry was great as he followed me to my daughter's house in Fresno so would not have to leave my truck and find a ride to come and get it. I found out that he was off of work but said he would make sure I was taken care of and happy.
Michaels was very helpful and I found the exact truck I wanted my salesman Thomas was also amazing! I've never liked dealerships because most are pushy, however I never felt pushed to buy my truck at all everyone there was great and I will defiantly be recommending them!
Justin Annett made our first car purchasing experience painless and easy. All of our questions were thoroughly answered. When we are ready for our second purchase, we know to go to Annett at Michael Chevrolet!