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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
577 Reviews

3700 S Carson St.

Carson City, NV

89701

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577 Reviews of Michael Hohl Chevy Buick GMC Cadillac

June 06, 2023

They did their best. GM took to long getting the part. No problem with Michael Hohl. More

by dirtcake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Am not sure
Jun 07, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

We appreciate your feedback and thank you for your patience and understanding. If there's anything else the team at Michael Hohl Motor Company can do for you at this time, please don't hesitate to reach out. Take care!

May 26, 2023

I’ve been coming to Michael Holt for 20 years and never had a problem. Today Joe had everything ready for me to pick up my daughter’s car. Her car needed a new front headlight and when I checked with your More

by magic1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
May 26, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're glad that you had another positive experience at Michael Hohl Motor Company and appreciate the time you've spent with us over the past 20 years. We're thrilled Joe was able to assist with getting your daughter's car taken care of quickly. We appreciate your kind words and hope to continue delivering excellent service for years to come!

May 16, 2023

Quality service. Explained delay upfront. So my time expectations were correctly modified. Service rep-well done. More

by Jerryhill006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
May 17, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're pleased to read that you had a great experience with our team here at Michael Hohl Motor Company. It's important to us that we provide efficient and friendly service to all of our customers. Thank you for choosing us and trusting us with your vehicle needs. Drive safely!

May 10, 2023

Very nice, helpful and efficient salesman. Did not have to wait around. Vehicles were nice and clean More

by jane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
May 11, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

Jane, we are pleased to hear that Michael Hohl Motor Company has earned your 5-star rating! Thank you!

May 02, 2023

Every thing was perfect as usual, very fast, very friendly very professional very trustworthy thanks More

by bretriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
May 03, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you so much for reviewing Michael Hohl Motor Company! We truly appreciate your 5 stars!

April 30, 2023

We are return customers because we have been happy with our vehicles and the sales experience More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baily, Dennis Bala
May 01, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

James, thank you for the review! We appreciate your support and hope to see you back again at Michael Hohl Motor Company!

April 22, 2023

It was a great experience. They were kind, helpful and answered all questions I had. More

by andihagg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Webster
Apr 24, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thanks for the 5-star review of Michael Hohl Motor Company! We are here to help with any questions that come up.

April 21, 2023

The service took longer than anticipated. The service was fine, but they neglected to provide the maintenance checklist like they have in the past. I don’t know what things they checked. The More

by Vette nut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Hult
Apr 24, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

It's disappointing to see we fell short of delivering a 5-star experience. We do our best to provide timely and thorough service, and I apologize for any delay and oversight in including the maintenance checklist. I understand how frustrating this might be, and I would like to offer my assistance and make things right here. Unfortunately, I won't be able to locate your contact information without a full name, so please reach out to me at your convenience and I'll be sure to get back to you soon. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

Apr 24, 2023 -

Vette nut responded

Harvey Smith is the name on the service contract. Michael Hohl has all my contact info. I would still like a copy of the checkpoint list.

Apr 24, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

Vette, if you could please reach out to me directly, I would be happy to further discuss your concerns. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

April 19, 2023

Everyone at the dealership was excellent with which to work as I was a long distance from the actual dealership. Particularly impressive was barely wolf in the sales department who communicated with me on More

by nelgresom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Wolf, Tisha Schaible
Apr 19, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're so happy to hear that you had such a five-star experience working with us, Glenn! It's wonderful to hear that Barely, Cameron, and Tisha were all so helpful in ensuring that everything went smoothly, even with the distance between us. Thank you for your recommendation, and we hope you're enjoying your new vehicle in beautiful Wilmington, North Carolina! -The Michael Hohl Motor Company Team

April 12, 2023

I felt very rushed and dismissed. The financial department was rushed and just told to sign here, here here etc... I was pushed into getting the extended warrenty when I did not want More

by corinna1728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcus
Apr 18, 2023 -

Michael Hohl Chevy Buick GMC Cadillac responded

Corinna, this is not the kind of feedback we hope to receive. We strive to offer transparent, pressure-free service to each and every guest and I am sorry that we missed the mark this time. We would like to ensure that we do everything we can to make you a happy customer from here on out, so I will look for your information and I invite you to reach out to me directly as well. Thank you, Paula Paulidis - Customer Relationship Manager - 775-883-5777 ext 2618

Apr 18, 2023 -

corinna1728 responded

I've reached out multiple times, I've left my name, my phone number and my complaint, and I've yet to receive a call back. I've been trying to call almost every day for over a week.

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