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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
576 Reviews

3700 S Carson St.

Carson City, NV

89701

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576 Reviews of Michael Hohl Chevy Buick GMC Cadillac

October 22, 2024

Always do a great job on my car. It’s the only place I go. More

by irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Nov 01, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you so much for taking the time to share your kind review. We truly appreciate your feedback, as it helps us understand how we’re meeting your expectations. It's wonderful to hear that you are happy with the service we provided. We are dedicated to ensuring our customers have a positive experience, and your satisfaction means the world to us. Thank you for choosing us, and we look forward to welcoming you back on your next visit! Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.

October 18, 2024

Not enough staff. Poor communication. Nice when buying but after that they could care less. Make promises they don’t keep. You can’t get ahold of anyone and they don’t More

by Aimeecashrosie
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy and Patti , Dennis Bala, Tisha Schaible, Charles Patterson
Oct 21, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Aimeecashrosie, we're truly sorry to hear about your unfortunate experience. Your feedback is important to us, and we would really appreciate the chance to talk to you about your situation and work on regaining your trust in our dealership. Please feel free to reach out to me at your convenience. Samantha Morse Customer Relations Manager samantha.morse@michaelhohl.com Phone (775) 883-5777 ex:2619 Cell phone (775) 781-6903 Cell (775)781-6903

October 15, 2024

They went out of the way. They offered to pick the day after I picked up my Escalade from Corwin when they needed more time. Corwin scheduled to do the software updated and a More

by jnton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Ron Roberts, Daniel Gibson , Bill Taylor, Greg Overby
Oct 21, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Michael Hohl Motor Company and we hope to see you again soon!

October 11, 2024

Doug has really helped us with insurance questions by contacting multiple people in his network to find an answer. He helped us set up the truck. Post sale he has followed up on questions we had about th More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tirado
Oct 15, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.

October 10, 2024

Friendly people that provide great customer service. Their fleet center mechanic is top notch and very knowledgeable. More

by ablackwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Ackerman and Mike Perry , Greg Overby
Oct 13, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Michael Hohl Motor Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Thank you Colin Hult and Tech Mike Fefer for all your hard work. My vehicle is perfect again. You two employees are awesome. More

by Kelmill3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Hult, Mike Fefer, 5 stars
Oct 13, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Michael Hohl Motor Company

October 10, 2024

I bought a Trax remote [200miles away]. The communication was patchy. After confirming the purchase, I made not less than 5 calls across a week and couldn't talk to a person. The car was de More

by navkant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Moises Romo
Oct 21, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Navkant, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback, so we would appreciate the opportunity to discuss your situation to regain your confidence in our dealership. Please reach out to me at any time. Samantha Morse Customer Relations Manager samantha.morse@michaelhohl.com Phone (775) 883-5777 ex:2619 Cell phone (775) 781-6903 Cell (775)781-6903

September 30, 2024

The dealer had my truck for 5 hours and didn’t provide an update or update the app on status. I called and texted Erin who did not respond. I showed up to the dealer to find out they required an additional 2 More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin
September 24, 2024

Excellent sales department, and a very communicative and trustworthy service department as well. My service advisor Joe has been nothing but great. More

by megrechko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Sep 29, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

It's great to hear that you've had such positive experiences with the sales and service departments, especially with your service advisor Joe! Thank you again for choosing Michael Hohl Motor Company and we hope to see you again.

September 07, 2024

Michael Hall Motors is only the second dealer in my lifetime that I could describe as a relatively low-stress experience. What made us so was primarily the sales representative, Nathan Rivera. Attentiv More

by Donkei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Rivera & David Morse
Sep 29, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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