Michael Hohl Chevy Buick GMC Cadillac

Very friendly and professional service from the moment I drive into the service department. I had been going to a Reno dealership, but will now continue with Hohl. drive into the service department. I had been going to a Reno dealership, but will now continue with Hohl. More

I was scheduled for a service and fuel filter replacement promptly for my 2016 diesel Canyon. The work was completed promptly, but that may have led to my concerns. When I picked up my truck I found a puddle promptly for my 2016 diesel Canyon. The work was completed promptly, but that may have led to my concerns. When I picked up my truck I found a puddle of oil on the center console as well as several oil smears in this same area. When I reported this to the service manager he promply cleaned the leather console "almost" completely. He told me the mechanic told him he might have had the grease on his elbow and that is how it got on the console. My issue is that I use the dealership (and pay dealer prices) expecting professional service. I can't imagine how the service technicians aren't trained to avoid this and to look over the interior as they park the vehicles when they are done. Additionally after I got home I opened the hood and found oul had been spilled on the core support and incompletely wiped. Visible oil was still present in some areas and spilled but "wiped at" oil was visible in others. It appears to me either the technicians are rushed to complete services or they are not properly supervised as they go about their duties. I have had other work done by this dealership and it has been up to par with my expectations. Hopefully if they are rushing their technicians they will reconsider in order to provide quality services and satisfied customers. More

only draw back was I didn’t get a phone call truck was done. Also a couple of oil/grease mark on the interior. Everyone was very friendly. done. Also a couple of oil/grease mark on the interior. Everyone was very friendly. More

Service specialist was, as always, courteous, professional and helpful. The original scheduler not so much. She accused me of incorrectly entering a warranty item that she failed to put on the professional and helpful. The original scheduler not so much. She accused me of incorrectly entering a warranty item that she failed to put on the service request sheet, then said it would be another 5-6 weeks. Luckily the service specialist took care of us, but the hassle from the scheduler was unnecessary. More

Visited another dealer to diagnose a warranty related problem- after 3 visits and them getting GM engineering involved the problem was still not resolved. Gave up on that dealership (in Yerington) and br problem- after 3 visits and them getting GM engineering involved the problem was still not resolved. Gave up on that dealership (in Yerington) and brought it here. Resolved the problem in no time! Should have come here sooner. Will definitely be back! More

Couldn’t have asked for a more seamless experience from start to finish. Everyone was very knowledgeable and never pushy to sell me something above my comfort range. Will shop here again for sure. Thank yo start to finish. Everyone was very knowledgeable and never pushy to sell me something above my comfort range. Will shop here again for sure. Thank you Andrew More

Really appreciated our sales-rep Rick Roach, he was not high pressure, but very helpful in securing a truck that met our needs for a reasonable price in a tough market. He was so proactive and followed thr high pressure, but very helpful in securing a truck that met our needs for a reasonable price in a tough market. He was so proactive and followed through every step of the way in delivering our vehicle. More

Everyone was super friendly and easy to deal with. There was no pressure to buy a vehicle and they were very proactive to give me the best deal that work for me. was no pressure to buy a vehicle and they were very proactive to give me the best deal that work for me. More

Service Advisor, William Taylor was very helpful. In addition, Mike Fefer completed my key reprogram going the extra mile to correct tire pressure message error addition, Mike Fefer completed my key reprogram going the extra mile to correct tire pressure message error More

The service manager, Joe, was very friendly and informative. He kept in contact with me during the repair. The service person, Mike, left my car very clean and a very reasonable repair time. informative. He kept in contact with me during the repair. The service person, Mike, left my car very clean and a very reasonable repair time. More