
Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
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576 Reviews of Michael Hohl Chevy Buick GMC Cadillac
My previous review (1 week ago) was 5 out of 5 on the purchase assistance of buying my new truck. I took it in for some warrantee work and to have a dash camera installed. Dropped it off at 7:30 am on Th purchase assistance of buying my new truck. I took it in for some warrantee work and to have a dash camera installed. Dropped it off at 7:30 am on Thursday and was told it might have to stay overnight. Received a text message and email message from Jose, the service writer, soon there after. The messages said to text or call for any questions I might have. Friday afternoon around 2:30 pm I hadn't heard anything about the status of my truck so I sent a text to Jose asking for a status check. Didn't hear anything so at 3:30 pm I called and left a voice message on Jose's extention. It's now 6:30 pm and I never received a return text or call and apparently they are going to keep my vehicle untill Monday or later. Why send text messages and email messages if they are going to be ignored? I certainly hope the quality of the service technician is better than the quality of communication from the service writers! From this service experience the messages I received from dropping off my truck were nothing more than blowing smoke. More
Straightforward, well done service of my Tahoe. They take care of my car, and let me know what else it needs, whether I have them do the work or not. I’ll keep on taking my truck to Michael Hohl as They take care of my car, and let me know what else it needs, whether I have them do the work or not. I’ll keep on taking my truck to Michael Hohl as long as I keep it. More
The last 2 times I had my truck serviced, I was disappointed. This time I was impressed with the service, big change in customer service. disappointed. This time I was impressed with the service, big change in customer service. More
Excellent customer service from the General manager and sales rep in all phases, finally ending with Chris and Donny in the Finance dept. Sergio was kind enough to deliver my truck to my place of busines sales rep in all phases, finally ending with Chris and Donny in the Finance dept. Sergio was kind enough to deliver my truck to my place of business, you can't ask for anything more. More
We love Michael Hohl Chevy dealership. They are always pleasant and honest. The technicians are knowledgeable. We recently had our 2014 Chevy 2500 in for transmission maintenance and an e They are always pleasant and honest. The technicians are knowledgeable. We recently had our 2014 Chevy 2500 in for transmission maintenance and an engine light. Turns out we had an exhaust leak. Transmission was serviced and repairs for exhaust leak were done. I highly recommend Michael Hohl. More
This was my third truck purchase , First 1995, second 2008 , third 2024 , I feel that I have been treated fairly with every purchase and recommend anyone looking to buy a car or truck to give them a chan 2008 , third 2024 , I feel that I have been treated fairly with every purchase and recommend anyone looking to buy a car or truck to give them a chance . I will continue to use them in the future. More
This place was efficient, knowledgeable and on point with their speedy delivery of my new truck! Great price and financing options also! My sales person was Andrew Webster. their speedy delivery of my new truck! Great price and financing options also! My sales person was Andrew Webster. More