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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
577 Reviews
Call Dealership (775) 883-5777
View Awards

3700 S Carson St.

Carson City, NV

89701

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577 Reviews of Michael Hohl Chevy Buick GMC Cadillac

April 30, 2021

Srvc consultant was very nice & handled everything very competently. Price quoted was the price charged. Car was ready in a timely manner, no problem w/service More

by S. Sparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Report | Print
May 03, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the review! It was our pleasure to assist you here at Michael Hohl Motor Company, and if you ever need anything else, don't hesitate to come back and see us again!

April 30, 2021

He kept me informed of the progress of our truck . The appointment was easy to make. It was ready when he said it would be. More

by Bordaqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
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May 03, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

This is exactly what we hope to hear! Thank you for visiting Michael Hohl Motor Company for your auto service needs. If any future issues arise, we will be here to help.

April 29, 2021

Ron was very nice. He provided me with a car at no extra cost since it would be a few days for my Tahoe to be ready. Great customer service. More

by rmenesini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Report | Print
Apr 29, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to review us, and shout out Ron! It is great to hear that you trust the Michael Hohl Motor Company team with your vehicle. Drive safely in your Chevrolet Tahoe, and we hope to see you again down the road!

April 29, 2021

I made a appointment 3 weeks in advance, when I get there the service adviser says i don't have a appointment. I show him my email confirmation and he doesn't want to see it. They take the truck with a lot o More

by GMgarbage
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The whole service department
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May 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

This feedback is very disappointing to receive. It is never our intention to inconvenience our guests, and I apologize for the mixup with your scheduled appointment. I assure you that I will look into your situation so I can better understand what happened here. In terms of the rest of your review, I would be happy to speak with you to see if I can help clear things up regarding our suggested repairs. I will search for your contact information, but in the meantime, please do not hesitate to give me a call. Thank you, Dennis Bala - General Manager - 775-841-8730

May 01, 2021 -

GMgarbage responded

Dennis! I would be happy to talk to you about the issues ive had with your service department and new car sales department. I want a face to face, not email or phone. Kevin 775-357-0649

May 03, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Kevin, Thanks for the update and I am sorry you have had some issues with your vehicle.I am a little confused by your message. You suggested that you would prefer to come in to speak in person however you left a phone number that we have called several times to arrange a meeting and it goes straight to voicemail.Please contact me of you would like to schedule an in person meeting during COVID19 pandemic so we can prepare appropriately to keep everyone safe. Thank you. Dennis Bala 775-841-8730

May 06, 2021 -

GMgarbage responded

Dennis! Thank you and Greg for addressing the issues i had with your dealership respectfully and sincerely, i appreciate that very much. As a customer that was once lost, you guys took care of the situation and got me back. I take back my no Michael Hohl comment. As a life long GM guy, if GM can take care of business like you guys, they also will get a customer back.

April 28, 2021

Joe is great! He got me in for an appointment to change my oil. He got me in and out in the same day. I will definitely be returning for anything I need done to my vehicles More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Apr 28, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you, Sam, for leaving us a review! We look forward to taking care of you during your next visit to Michael Hohl Motor Company!

April 28, 2021

We walked in, talk to them for 30 minutes, told them what we wanted, and they walked us right to the perfect truck. Great shopping experience More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Bala, Jay Bombard
Report | Print
Apr 28, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Hello Kevin! Thanks for letting us know about your positive visit! All of us at Michael Hohl Motor Company strive to provide a great shopping experience for our customers. Congratulations on your new truck!

April 27, 2021

Very helpful and personable. I feel they did better than any other dealership I have ever dealt with. Quick response and even quicker to get my car back to me. More

by chvylver68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Apr 28, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Michael Hohl Motor Company, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 27, 2021

Right on time, very courteous. I wish someone would have Right on time, very courteous. I wish someone would have taken me to my car as I had a hard time finding it, and cold out! More

by Connie452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Report | Print
Apr 28, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Connie - We appreciate this feedback and I apologize that you weren't walked to your vehicle. I will share your review with my team so that we can improve for next time. Thank you for reaching out, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

April 27, 2021

Ron has to track down a part that's not readily available to repair my vehicle. He was very gracious and happy to do so. More

by cjwyatt1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Report | Print
Apr 27, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the five stars! We are pleased to hear that Ron provided the accommodating and friendly service we pride ourselves on at Michael Hohl Motor Company, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

April 26, 2021

Very friendly and helpful staff. This is my 4th car purchased here so I feel comfortable dealing with them. I also used the service department here and they are great. Jason was super helpful and frien More

by dbeeson67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Oneisom, Charles Patterson
Report | Print
Apr 27, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your returning business here at Michael Hohl Motor Company, and we will certainly let Jason and our team know that you appreciate their help. We look forward to your next visit!

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