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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
534 Reviews

3700 S Carson St.

Carson City, NV

89701

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534 Reviews of Michael Hohl Chevy Buick GMC Cadillac

February 06, 2021

EXCELLENT Customer Service!! Daniel and Abby were extremely helpful with their valuable assistance getting my car in/out for service. Treated with respect and honesty More

by Dcaldera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hinds, Daniel Gibson
Feb 08, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Daniel and Abby took such good care of you here at Michael Hohl Motor Company, and we will be sure to let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

February 06, 2021

Worst experience I've ever came across. Sad part is my truck only has 11k miles. 90k spent on my truck and horrible service. Not only was I charged for services that didn't need to be done at the time. B More

by dm091513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Whitfield
Feb 08, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

This doesn't sound like the communicative, knowledgeable, and accommodating service we pride ourselves on here. It sounds like there may have been a miscommunication regarding your fuel filter, and I would be more than willing to speak with you about this directly and see what we can do to make this right. I'm going to see if I can find your contact information and try to reach out to you, but please don't hesitate to give me a call. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

Feb 09, 2021 -

dm091513 responded

Thanks Greg for reaching out. I will be giving you a call to actually run down the exact experience i had. From the day I brought my truck in till the day i picked it up. My message is just a little brief. I want to explain the whole thing. Now that i have had time to settle down.

February 05, 2021

Our son bought his first car and it somehow got locked up on a theft/electrical issue. They were extremely knowledgeable regarding this obsure little oddity with this truck! They managed to figure it out, re More

by lnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Feb 08, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for reviewing us! We appreciate this feedback and are thrilled to hear that the team was able to make your son's purchasing process go smoothly. We are wishing him many safe and happy miles in his new truck! - The Michael Hohl Motor Company team

February 04, 2021

Michael Hohl GM Cadillac Buick (Jeff Patterson) handled my car purchase in an extremely professional manner. He was very friendly and courteous. The Internet sales staff is extremely professional and cou More

by lorrypwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Marie Joyce White, Jeff Patterson
Feb 05, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We couldn't have asked for better feedback, Lorry! It's wonderful to hear that Jeff and the rest of our team delivered such an exceptional buying experience. Thank you for trusting Michael Hohl Motor Company with your business, and congratulations on your new vehicle!

February 04, 2021

Great and timely service. Always a pleasure to deal with. Even under civil restrictions the team are up to the challenge of creating a great experience. More

by jnminco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson , Greg Overby
Feb 05, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

It means a lot to hear that you enjoy your visits with us at Michael Hohl Motor Company. Thank you so much for taking time to post a review! We are really grateful for your business and look forward to seeing you next time.

February 01, 2021

Great staff! We had a wonderful experience with Tisha, the finance manager, as well as our salesman, Rich. Even the warranty representative was awesome. For the first time ever, it was a good experience More

by Sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich and the the warranty sales rep., Tisha Schaible
Feb 02, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Sunny, thank you for taking the time to leave us a review! We couldn't be happier to hear that Tisha and Rich took such good care of you here at the Michael Hohl Motor Company, and we will be sure to let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

February 01, 2021

Enjoy the dealership and the staff, but they are very limited on the availability of trucks. Not sure if I will go back or somewhere else at this point More

by trizqui2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bombard, Isaiah Cortez
Feb 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to write us a review. We are always getting in new inventory, so we hope you consider allowing us the chance to assist you in the future. Don't hesitate to give me a call if I can help. Tisha Schaible - General Sales Manager - 775-883-5777 x2602

February 01, 2021

Our experience was hectic we purchase a truck we love the truck. it came from the detail shop still dirty salesman took it back had it fixed and had the fuel tank filled. before purchasing the truck I asked More

by Peev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises 4stat
Feb 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for trusting us with this purchase. I apologize for the issue you are experiencing with your parking sensor and want to make sure that this is properly addressed. I will be in touch shortly but have also listed my number here. Tisha Schaible - General Sales Manager - 775-883-5777 x2602

Feb 01, 2021 -

Peev responded

Thank you very much for responding I appreciate it look forward to a brief chat with you in the future Scott Peevers 775-690-0711

January 30, 2021

Mt Service Rep, Bill Taylor, was GREAT! He listened to my report of the problems the truck had and explained his plan to have repairs and service completed. More

by julie.d.callahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Feb 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Julie, we are thrilled that Bill and the team delivered top-notch service during your recent visit! Thank you for choosing Michael Hohl Motor Company and sharing your excellent feedback. Drive safely!

January 30, 2021

I had a transmission electrical issue with my 2019 Acadia the service department diagnosed the problem had to order the part, Joe Whitfield is very professional and knowledgeable, Suggested to me to Save the More

by Beatybugs
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Feb 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to review us! We appreciate your feedback and are thrilled to hear that Joe was able to assist with your vehicle. We are wishing you safe travels in your 2019 GMC Acadia, and hope to work with you next time! - The Michael Hohl Motor Company team

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