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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.3
585 Reviews

3700 S Carson St.

Carson City, NV

89701

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585 Reviews of Michael Hohl Chevy Buick GMC Cadillac

February 16, 2021

They should have warned me that the shop labor rate was now $150 an hour when the work I had done 9 months ago had a shop rate of $95.00. They diagnosed an issued with a piece of equipment installed by More

by AZ9x19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get a name
Feb 23, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

I apologize for any miscommunication on our end. It is never our intention to mislead or inconvenience our guests, and I would be happy to go over the details of your most recent visit. Further, it is concerning to hear that you are having trouble with your vehicle, and I would appreciate the chance to speak with you to make sure this has been straightened out. If you are willing to discuss this with me, please do not hesitate to give me a call. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

February 15, 2021

Amazing people and very ethical. Will buy from them again for sure. Couldn't have asked for a better experience and sales person. M. Romo was excellent to work with, a true professional and outstanding pers More

by springt1245springt1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises Romo , Charles Patterson
Feb 15, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We are thrilled to receive this glowing feedback! Thank you for trusting our team to get the job done right. We wish you many happy miles in your new car! - Your friends at Michael Hohl Motor Company

February 14, 2021

The Service center did a fast complete job and at the end found ways to reduce the bill. Good work, fair prices! Thank you all More

by n185cw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Feb 15, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

It was our pleasure to assist you! Thank you very much for choosing Michael Hohl Motor Company for your auto service needs and stopping by to write us a review. We look forward to working together in the future.

February 13, 2021

After not getting a call back from the dealer regarding my inquiry into one of their GMC Sierra trucks, I contacted them the following day and spoke with Isaiah, who was very helpful and knowledgeable. He More

by wayneg22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaiah Cortez
Feb 15, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Wayne - We appreciate this feedback and are glad that Isaiah could assist you. Thank you for supporting him with a great review! If there is anything else that we can do to help, please let us know. - Michael Hohl Motor Company team

February 11, 2021

I have been purchasing vehicles from Michael Hohl Motor for nearly 30 years and will continue to purchase from this dealership Michael Hohl was a customer of mine many years ago I had a business relations More

by Johnworthing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hohl, Charles Patterson
Feb 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

John - Thank you so much for your longtime business and support! We appreciate you sharing a great review and look forward to working together for many more years to come. - Michael Hohl Motor Company team

February 10, 2021

I would have given five stars, but I brought it in to balance my tire pressure, and every single tire read a different psi from one another (37,36,33,32). No prob, came home and aired them all to 38. More

by @dragonstaar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in parts, Doug Tirado, Ron Roberts
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for sharing this feedback. I apologize for our oversight here as we pride ourselves on our thorough service. We would be more than happy to offer a complimentary tire rotation for your next visit. Please send an email to greg.overby@michaelhohl.com or connor.oday@michaelhohl.com and we can get that all set up for you. Thanks, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

February 10, 2021

Staff was very kind and welcoming. I drove in from Reno in hopes to have a better experience. I most certainly did. Only this was I never got a sticker to show when my next oil change is due. More

by Charliebird1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Michael Hohl Motor Company, and we would be happy to mail you the oil change sticker. Please send me an email at greg.overby@michaelhohl.com with your information and we will send that over for you. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

February 10, 2021

One of the better experiences with buying a used truck. The Sales lady Madison Gould was very pleasant and helpful. This was my third purchase. More

by davidroth55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Gould
Feb 10, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Congratulations on your new-to-you truck! It is terrific to hear that Madison made your purchase experience such a success. Thank you from the Michael Hohl Motor Company team!

February 10, 2021

Everyone was friendly, helpful, knowledgeable and patient during my buying process when I went in. It helped in my decision for purchasing a car. Not to mention they seem fairly priced according to the condi More

by posterpup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharman Henry
Feb 11, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We are thrilled that our team helped you drive away in the perfect car for your needs! Thank you for giving Michael Hohl Motor Company your business and thoughtful review. We wish you many happy miles in your new ride!

February 10, 2021

They seem to try hard but the work says different. My truck when in dirty and came out kind of washed with a large scratch on the truck. They said they didn’t do it but when the service guy did his inspe More

by Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Roberts
Feb 23, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Rodriguez - This review is very concerning to read. We take claims like these very seriously, and I assure you that we would never do anything to intentionally damage a customer's vehicle. I understand that you are frustrated, and I would appreciate the chance to speak with you to see if there is anything we can do to help. I will search for your contact information, but in the meantime, please do not hesitate to give me a call directly. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

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