Michael Stead Cadillac

Great Service I brought my XT5 in for scheduled service. Larry made the appointment and made sure everything was good. I brought my car in, the paperwork took just I brought my XT5 in for scheduled service. Larry made the appointment and made sure everything was good. I brought my car in, the paperwork took just a few minutes and I was ready to go. The shuttle was not available so that called me an Uber. It could not have been more convenient! Thank you Larry! More

Great Service It's not convenient to get to the dealership so I am always behind on my maintenance. I had an appointment close by one day so I just stopped by...at It's not convenient to get to the dealership so I am always behind on my maintenance. I had an appointment close by one day so I just stopped by...at 3:30. They fit me in for an oil change. They were very friendly and I really appreciate them getting it done for me. More

Great Store, Great Deal! Excellent experience in Leasing. Great Deal, Great Store! We had a fun experience in Leasing our new XT5 from Dominic,John and Alex in Finance. Drove home to our home in LA County ve Great Deal, Great Store! We had a fun experience in Leasing our new XT5 from Dominic,John and Alex in Finance. Drove home to our home in LA County very happy. More

15000 Value Service I purchased and have had my 2012 SRX serviced at Michael Stead Cadillac for years. Lawrence was very knowledgeable and understood my service need. H I purchased and have had my 2012 SRX serviced at Michael Stead Cadillac for years. Lawrence was very knowledgeable and understood my service need. His honesty and judgment was very helpful and I will continue to have my SRX serviced at Cadillac. Thank you. More

Michael Stead Cadillac always provides excellent service The service advisors and technicians at Michael Stead Cadillac in Walnut Creek are always professional, friendly, professional and informative. They e The service advisors and technicians at Michael Stead Cadillac in Walnut Creek are always professional, friendly, professional and informative. They explain all issues clearly and suggest the appropriate actions and the costs involved. I always take my Cadillac ATS there and always will. More

Murphy's Law I was headed to Disneyland in four hours and my engine light came on for the first time ever. I knew David Johns would take care of me. I trust him I was headed to Disneyland in four hours and my engine light came on for the first time ever. I knew David Johns would take care of me. I trust him and he’s always treated me like family. He took care of the issue. Problem solved and we still left for Disneyland on schedule!! Can’t ask for better customer service than that. More

Reliable service department I brought my GMC terrain last week because the a/c was not working. I told Shawn my concerns and also told him that I was interested in an oil change I brought my GMC terrain last week because the a/c was not working. I told Shawn my concerns and also told him that I was interested in an oil change and a full- lookover. It was later found, during servicing, that all the tires were worn out. All good now. Car was ready promptly. Love the Uber dropoff and pickup. More

Very professional in the service dept Treated like you are important. Seemed concerned on issue got it right the first time and a clean car back the service Dept is awesome. Thank you Treated like you are important. Seemed concerned on issue got it right the first time and a clean car back the service Dept is awesome. Thank you More

Excellent experience Process was quick and painless. Larry was on top of everything and kept me updated regularly. Great experience overall. Will recommend this service de Process was quick and painless. Larry was on top of everything and kept me updated regularly. Great experience overall. Will recommend this service department to everyone More

Good Service The service is done well. They scheduled a great time for my service which fits my work schedule and the service is done in time and all the issues ha The service is done well. They scheduled a great time for my service which fits my work schedule and the service is done in time and all the issues have been addressed. More