Michael Volkswagen

Fastin efficient I liked it that Anthony was fast, he moved us through the system very efficiently, he knew we wanted to get on the road to get back home and he was v I liked it that Anthony was fast, he moved us through the system very efficiently, he knew we wanted to get on the road to get back home and he was very helpful that way More

Vehicle didn't get 6 miles after "repair". I took my VW for repair, spending over $5k in repairs. The "Check Engine" Light came on within the 6 mile drive home from releasing the newly repaire I took my VW for repair, spending over $5k in repairs. The "Check Engine" Light came on within the 6 mile drive home from releasing the newly repaired vehicle to me. Now they want another $2k + for more repairs. Why wouldn't they have caught this issue during the 1st diagnosis? Why would they return my vehicle to me with other engine issues not mentioned or addressed during the 1st repair? Sorely disappointed. More

Honest, professional, personable, executive-level experience I have had the pleasure now of being a second repeat customer of Michael VW. The reason? Because of the personable, professional, and knowledgeable to I have had the pleasure now of being a second repeat customer of Michael VW. The reason? Because of the personable, professional, and knowledgeable top-notch customer service which Mr. Anthony Schempre had provided. What has impressed me the most? He was most thoughtful of my limited time, and addressed my needs in selecting the perfect vehicle. Also worth noting here is that the other Michael VW team members were professional, thoughtful, and courteous. Thank you Michael VW for another great experience, and a special thank you to Mr. Schempre who has now consistently delivered remarkably stellar service. Sincerest regards, Ivan G. Martinez More

it was preasat exprerience while buying by Bettle i was served with courtesy and sales person was very attentive and caring. he listened to our needs and likes and was very helpful. he even remembere i was served with courtesy and sales person was very attentive and caring. he listened to our needs and likes and was very helpful. he even remembered my coming birthday and sent me text message to wish me a happy birthday More

Professional, accommodating, friendly and knowledgeable. Charles was professional and casual, no-pressure, listened to my needs and was honest and accommodating. He was extremely efficient and personable. He Charles was professional and casual, no-pressure, listened to my needs and was honest and accommodating. He was extremely efficient and personable. He made my experience smooth and easy. The environment was welcoming and easy-going. I couldn't be more satisfied! More

Great salesman, great vehicle, great finance dept, great exp I have purchased 2 porsches, 3 Jettas, a VW CC, and a Pasatt from this dealership and have always had a great experience. Over the years I have had th I have purchased 2 porsches, 3 Jettas, a VW CC, and a Pasatt from this dealership and have always had a great experience. Over the years I have had the pleasure of working with Anthony Schempre, by far the most professional and personable salesman of any car purchases I have made. I appreciate having him to go to and he always takes care of us regarding any of our vehicle or financing concerns. He is always fast to get back to me and always makes himself available for us. He is a big reason we continue to buy through this dealership. THANK YOU ANTHONY More

VW Manager Extremely Unprofessional The dealers cash back was no where in the paperwork when the financial department called asking about it, the manager told him over the speaker phone The dealers cash back was no where in the paperwork when the financial department called asking about it, the manager told him over the speaker phone that I was crazy!!!! Omg really how unprofessional can someone be. I just lost my husband last month and all they want to do is rob me of my money and lie. More

Excellent Service and Parts Michael Volkswagen is the only service center and parts suplier I go to for my 2012 TDI Passat with 255K miles. There service is excellent, they are Michael Volkswagen is the only service center and parts suplier I go to for my 2012 TDI Passat with 255K miles. There service is excellent, they are quick to get me in and out. There parts dept. is also excellent always having the parts I need on hand and providing advice when needed. More

2017 Jetta My wife and I recently leased a 2017 Jetta at Michael Volkswagen and we couldn't be more pleased with our experience. Our salesman, Jeff Fuentes, and My wife and I recently leased a 2017 Jetta at Michael Volkswagen and we couldn't be more pleased with our experience. Our salesman, Jeff Fuentes, and manager Rob, we're incredibly helpful. They made sure we found the perfect match and made sure they did everything possible to find us the right price. We would highly recommend you visit Jeff and Rob at Michael's Volkswagen for all of your vehicle needs! More

Best buying experience I've had in the last 10 years. Travis at Michael Volkswagen is amazing! We decided it was time for a larger car and make the choice to get rid of our Jeep. I put in some requests on Travis at Michael Volkswagen is amazing! We decided it was time for a larger car and make the choice to get rid of our Jeep. I put in some requests online and got connected with Travis and his sales manager Robert. They were phenomenal from start to finish. He never wasted my time and always gave me straight answers to each question I asked. He didn't use any of the scummy sales tactics I've seen at other dealerships in the past and he was fun to talk to. This was me and my wife's first time dealing with a Michael dealership and our first time dealing with Volkswagen. I really can't say enough. This dealership has earned my business and will be the first place I go when it's time for another car. We got a great deal and love our new Passat!!! 5/5 really. I will be referring friends and family here. More