Michael's Auto Plaza

The main reason to chose this place was because the sellers promised me a good, solid, and functional truck. To start, they took an excessive amount of time to make sure the car was shiny, beautiful, a sellers promised me a good, solid, and functional truck. To start, they took an excessive amount of time to make sure the car was shiny, beautiful, and magnificent, like a brand new truck, but of course, its appearance was deceiving. Just while doing the first trial ride, we had the first of many issues and just blocks away from the store. The dump body of the truck didn’t lift as it should and when up, didn't go down again. We had to call the store and even the owner came, screaming that the box doesn’t have to go all the way up obviously, he was in a rush to get rid of that truck. The box of any dump truck needs to be able to go all the way up to dump the debris. We had already started the paperwork and the loan and had a long way back home so we agreed with the promise that they would get reimbursement for the repair. Finally, we went to put some gas on the truck to be ready for the long way back. That’s when we found the 2nd issue: the front lights were on all the time. Again, we had to go back to the store just for the manager to tell us that was normal and that we were exaggerating but that they would take care of the bill. Back to our town, and the very first time I wanted to use it, I couldn’t because it had a gasoline leak. Calling the Mechanic and waiting for days before being able to use it, again, losing money and clients while waiting. After that, the truck seemed like it was finally functional and I thought the nightmare was over. I was able to use it a couple of times before the new issue, just last week. By today I spent almost 3k on what was supposed to be a functional truck, but the sellers have only paid us back less than 30% of the total bill (even before the 30-day guarantee was over). I knew it wasn't a new truck and it would probably have issues but never imagined that it would have a new problem every week. It was a dump truck that was sitting forever, had many internal issues, and didn’t have an adequate amount of maintenance and now is sitting at my porch wasting space, waiting for the mechanic visit. I took my time to make this honest review and I guess a new Christmas update is coming soon. More

BUYERS BEWARE. They sold me a GMC Pickup truck with a bad ball joint and strut, a serious safety hazard, and allowed me to risk my life driving it 32 miles home to They sold me a GMC Pickup truck with a bad ball joint and strut, a serious safety hazard, and allowed me to risk my life driving it 32 miles home to Pittsfield. Needless to say, it failed inspection in Mass and cost me $700 in repairs. I asked for reimbursement and never received a dime. Within only 200 miles after that, so far, the radiator started overheating because of a bad thermostat, a tire pressure sensor went bad, and recently the radio and entire light-up window went completely dead. The fuse is not the problem so this could end up costing hundreds of dollars. More

long awaited vehicle The availability of the dealer was excellent. If he wasn't available, someone else would handle my call or he would call me back. He was very attenti The availability of the dealer was excellent. If he wasn't available, someone else would handle my call or he would call me back. He was very attentive and listened to my needs in a vehicle. Pricing was reasonable and he worked hard to get me a good rate. The had very nice vehicles on their lot and a very clean, presentable showroom. More