Michael's Subaru of Bellevue

Got car towed into Michael’s when it wouldn’t start. Gabby was so helpful as was Victoria in reception. Their exemplary customer service made me feel confident my car would be fixed quickly (which it Gabby was so helpful as was Victoria in reception. Their exemplary customer service made me feel confident my car would be fixed quickly (which it was). I received updates often from Gabby, which I really appreciated. More

Was able to line up 15 min early to my appointment (7am), and waited for the shop to open in a long line of cars. Once the shop opened, I only waited 6 minutes to be seen by someone and was directed up to th and waited for the shop to open in a long line of cars. Once the shop opened, I only waited 6 minutes to be seen by someone and was directed up to the outside desk to chat about the car service. Even though it was outdoors, there were heaters above us! Which were quite nice in the cold. I got a bunch of things checked - engine, tires, oil change, and general upkeep of car as I was headed out on a roadtrip. We did my 30k service early (at about 28,500 miles per my request). The service rep answered all my questions and gave me cost and time estimates. I was able to stay and wait, but opted to wait down the block at Starbucks instead (purely a coffee preference). I got a text when my car was ready, and got to go pick it up as soon as I could. Check out was easy and estimates were all correct. The service rep also gave me a great overview of everything completed, and a recommendation to get new tires in the next 10k miles or so - and also showed me the wear on tires/what to look for when they need to be replaced. I really appreciated the time he took to explain everything. This is the first car I’ve ever bought brand new and I love learning everything I can about it. Thank you guys for another quick and painless visit! More

The punctuality is perfect, the staff is friendly, the building is clean, the person who took my car to the service was very professional and friendly. The person who received my car was super professiona building is clean, the person who took my car to the service was very professional and friendly. The person who received my car was super professional, friendly and clarified my doubts. More

Gabby was very friendly, helpful, and took all of my concerns seriously. Would highly recommend her to everyone. concerns seriously. Would highly recommend her to everyone. More

Efficient and effective service department. I will keep writing until I have placed fifteen words in this box. I will keep writing until I have placed fifteen words in this box. More

Awesome customer service and knowledgeable technicians. They got my Forester in tip top shape for my long move to CO! Thanks Subaru of Bellevue! They got my Forester in tip top shape for my long move to CO! Thanks Subaru of Bellevue! More

Professional in their work, competent and diligent to keep the customer informed throughout the time servicing my vehicle. keep the customer informed throughout the time servicing my vehicle. More

Basic oil change, tire rotation and inspection. Well done in less time that I expected. Well done in less time that I expected. More

As pleasant an experience as you can expect for a vehicle service call. Very happy with this dealership. service call. Very happy with this dealership. More

We had a fantastic experience with Quinton. We met with him a few weeks before our purchase to take a look around, and he was incredibly helpful and accommodating without being pushy or high-pr We met with him a few weeks before our purchase to take a look around, and he was incredibly helpful and accommodating without being pushy or high-pressure. We went to a Toyota dealership shortly after that visit and experienced the exact opposite from their sales team; they were very aggressive, bordering on rude, and were texting, calling, and emailing us multiple times a day. It definitely factored into our decision to go with Michael's Subaru (and Quinton) in the end. More