Michael's Subaru of Bellevue

The Assistant Service Manager made me feel at ease. He explained things well, offered me a good deal, and was upfront about what needed to happen right then and there. I was able to use a loaner and also explained things well, offered me a good deal, and was upfront about what needed to happen right then and there. I was able to use a loaner and also return it easily. Though it wasn't a cheap repair, he made the whole process as easy as possible. More

We needed to get some service on our car and from ease of booking to the efficient appointment, the experience was great! They even supplied me with a breakdown of all things they checked and what each level booking to the efficient appointment, the experience was great! They even supplied me with a breakdown of all things they checked and what each level was at currently. More

We had a really bad experience at this dealership. The sales rep quoted a 23.8K "out the door" price for a used Subaru. However, this was actually a 30.8K price tag - he had subtracted $7000 downpayment w sales rep quoted a 23.8K "out the door" price for a used Subaru. However, this was actually a 30.8K price tag - he had subtracted $7000 downpayment when he said "$23780 is your out the door price." Very confusing phrasing; felt like we were being scammed. The finance office was too keen on tacking on additional protection plans. Overall, they wasted 3+ hours of our time. We ended up purchasing a new car for cheaper at a different dealership. I'd rate this place 0/5 if I could. More

Knew what we wanted going in. Hieu got exactly what we wanted! No pressure for something I didn't want or need. Everyone was nice and friendly. Repeat customer. wanted! No pressure for something I didn't want or need. Everyone was nice and friendly. Repeat customer. More

Michael's has friendly environment. That is most important to me. Making a good deal was quick and painless. I'm a repeat customer. First car purchases 20 years ago :) important to me. Making a good deal was quick and painless. I'm a repeat customer. First car purchases 20 years ago :) More

Good People Making Ethical, Respectful Sales Ben was straightforward and sincere. He gave off the feeling that he is genuinely putting customers first. Even when I'm clearly trying to bargain wit Ben was straightforward and sincere. He gave off the feeling that he is genuinely putting customers first. Even when I'm clearly trying to bargain with him, he did not act like he was dealing with someone who was bargaining, but someone he is trying hard to satisfy, eagerly rather than out of necessity. I don't meet sales reps like that often, and I wish that more are like him. He gets my A++. Connie was also quick, through, and precise. She give me all I needed to know, and made through the final signing process so cleanly. I'd been waiting awhile for my turn but when it was my time, time did fly by. More

Another great shopping experience #4 The sales department worked together to make this an excellent experience. I went in with a specific list of the vehicle and the accessories I wanted. The sales department worked together to make this an excellent experience. I went in with a specific list of the vehicle and the accessories I wanted. There wasn't one on the lot and nothing which was close so... Tim Hunley went above and beyond to find my perfect car!! More

Holden my Service Advisor, was amazing! Efficient and gave me the information needed for this service and my upcoming one. Awesome experience! Took extra precautions to adhere to the COVID-19 guidelines. gave me the information needed for this service and my upcoming one. Awesome experience! Took extra precautions to adhere to the COVID-19 guidelines. More

My service included an oil and filter change. Everyone was personable and my appointment was on time! They gave me an estimate for how long it would take and they were finished earlier than expected. Too was personable and my appointment was on time! They gave me an estimate for how long it would take and they were finished earlier than expected. Too, I was not ambushed with extra service needs. Instead, when she reviewed what the technician had noted, it came across as being proactive and sincere and not as aggressive sale pitch. Much appreciated and a very nice change of pace. More

Prompt and professional service. My service was completed sooner than estimated and there were no surprises. I believe Subaru service is best for a new Subaru vehicle and Michael's p My service was completed sooner than estimated and there were no surprises. I believe Subaru service is best for a new Subaru vehicle and Michael's provides a top quality experience. More