
Michael's Subaru of Bellevue
Bellevue, WA
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We had an excellent experience at Michael's! Shelley was extremely attentive, patient, knowledgeable, and effective and we left feeling confident in our purchase. We've been to other dealers and Shelley was extremely attentive, patient, knowledgeable, and effective and we left feeling confident in our purchase. We've been to other dealers and felt quite pressured to make a decision on the spot. She gave us time and allowed us to go through our process to come to the solution that fit our family best. After making the purchase, she followed up and provided answers and support to additional questions. Everyone we interacted with were professional, kind and welcoming which we did not experience at other dealerships. I would recommend working with Michael's for your Subaru purchasing experience and plan to return in the future. More
Super nice people! Taylor helped me with finding a car and he was beyond nice and super welcoming and made purchasing a car very easy! I had a great experience :) Taylor helped me with finding a car and he was beyond nice and super welcoming and made purchasing a car very easy! I had a great experience :) More
Clean, efficient and friendly! I’m from Bend, Oregon and my car needed its 12,000 mile checkup. Michaels got me in, honored the discount package and everything was done! I’m from Bend, Oregon and my car needed its 12,000 mile checkup. Michaels got me in, honored the discount package and everything was done! More
Excellent, fast and attentive service. Christian was wonderful to work with and his many years of experience were evident. I felt my time was prioritized and considered by all involved. Christian was wonderful to work with and his many years of experience were evident. I felt my time was prioritized and considered by all involved. More
They were great, we had an emergency need while on a road trip and they were able to get us in and get it fixed while providing a loaner car for the interim. trip and they were able to get us in and get it fixed while providing a loaner car for the interim. More
I never really wanted to buy a used car from a dealer, but in today's market of shady resellers, fake VINs, and digital odometers, I decided to go with a dealer and I'm glad I did. Taylor was great, fort but in today's market of shady resellers, fake VINs, and digital odometers, I decided to go with a dealer and I'm glad I did. Taylor was great, forthright and helpful. The purchase went well, and the level of assurance with a reputable dealer can't be beat. The rubber really hit the road when we had our own mechanic inspect the car and find an issue, that ultimately, Taylor worked with us to remedy what their own mechanic's had missed, and took proper care of it, holding to their word. More
Timely, and very respectful of my time. Some unexpected communications as you changed how the service people communicate with people. That was a surprise! Not a bad one.. just had no ide Some unexpected communications as you changed how the service people communicate with people. That was a surprise! Not a bad one.. just had no idea. More
The team made the process very easy and timely. They were also transparent with pricing, though I did learn after the fact that Subaru was giving a discount on Foresters, 1500-2500 below invoice, I They were also transparent with pricing, though I did learn after the fact that Subaru was giving a discount on Foresters, 1500-2500 below invoice, I could have negotiated more off, but what is done is done. Nancy was phenomenal to work with! I'd try to steal her away if I had an open position. More